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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30023 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1371 Showing 27,401-27,420 of 30,022 reviews
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife love these. They're different from anything that she's had in the past. Plus they're easy for her to keep up with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second pair. I brought my husband the first pair and he loved them so much that he brought me this pair. They are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that this set of earphones are working better then the ones I returned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy and content with my purchase have loved using them since I got them! Only hitch they have been a pain connecting one time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these things! Only crappy part is the button is super sensitive. So when snowboarding it pauses on and off a lot

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible - sent to Apple twice for repair in 1 yr!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Beats Pro as a gift for my spouse in December. It is only August now and I have had to send it Apple for repair twice already. It just disconnects one speaker suddenly or just stops working. Resetting it did not seem make a difference either. A lot of money for a sub-standard product! I would not recommend it. It looks good, but that’s where it ends!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones on the market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing. Super easy to use and are great for on the go. Never have to worry if it is going to fall off my ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Christmas gift ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband wears these everyday! They are so easy to set up and use. He says they are the best headphones he has had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEATS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head set got them on sale for $170.00 with a price match, ended up buying 2 more for my kids

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    2nd pair noy holding charge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not holding charge well, doesnt stay charged for long

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love with these. I mainly use them to listen to music while exercising or sitting on my porch in the evenings.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Poor headphones for listening

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music kept skipping Did not connect to my phone Poor sound quality

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Workout headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love them for working out. I sweat a lot so this product is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice for working out at home I connect to my Mac air they are a little tight on my ears but are good for exercising

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not the same product anymore

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased a pair of these beats from best buy back in 2022. The quality of those beats was far better than the quality of the ones I m recently purchased.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t use them yet but will be shortly. I have the AirPod Pros so I love them but wanted these for when I workout

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy return policy let me down!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had them for 15 days and the left Beats Pro wouldn’t charge. So I returned them on the 18th day and was told it would have to go under manufactures warranty and I’m still waiting for the Beats Pro to be repaired and returned!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a pair when these were on sale for my son. He loves them , and has them in every minute of the day he's awake!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible! Worst pair I've had in a lifetime.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is pure garbage! The charging pod never works. I always have one ear work and then the other ear has no sound. It is always a pure surprise to me why these headphones cost so much money. I legit had better quality from headphones on Amazon for like $30 than this model. Trust me - spend your money elsewhere. Half the reviews are from influencers anyway trying to bribe you of a good product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I loved it for myself

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a black one but when I found out the baby blue ones came out I had to get them really cute. simple to wear for work outs

    I would recommend this to a friend