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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30040 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1376 Showing 27,501-27,520 of 30,050 reviews
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Satisfying

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll be honest, these weren't my first choice, I bought the Bose Soundsport Free first. I've historically been a fan of the Bose sound. Unfortunately, when I used the Bose at the gym, one of the earbuds was constantly cutting out, (maybe too much interference from other people's BT headphones?). They did work fine at home and at work, but at this price point, the dropping connection was unacceptable. I couldn't even make it through a song without dropping, usually multiple times! And I also didn't like the audio quality either, very disappointing as well. Now, to move on to the Powerbeats and why they are better than the Bose. First of all, no dropping connection, even at the gym. Second, the battery life is much longer, always a good thing. Next, the sound quality is much better. Here, choosing the right size earbud is key, I have to use the largest size to get a good enough seal in my ears for the full sound spectrum to come through by blocking out enough of the background noise. These still don't go into your ear canal, sitting just outside, but with the right size earbud on you can get a pretty good isolation. I also switched the EQ in my Apple Music settings to Rock to get the best sound balance that I liked. For those who say they don't have enough bass, I find it to be just right, not overdone like Beats products have a reputation for. Little to no distortion in the sound as well, which is great. For those who think the case is too large, it's not. If you're comparing it to the Airpods case, yes it's bigger. The shape fits better in pocket to me than the longer Bose case, and it's just really not that big., My concern is that the case is a bit flimsy, it feels like an unfortunate event with the lid open could rip it right off. I'd like something a little for sturdy for $250. It's also nice to be able to use either side on it's own with full functionality, with the Bose you could only use the right side alone, and phone calls only came through that side. Maybe not a huge deal, but just another way that these Beats are better. Maybe it's that full Apple integration, as I'm using them with an iPhone XS Max. To sum it all up, I've been wanting to make the move to a fully wireless headphone for awhile. These are the first ones that I have been satisfied with. While they are expensive, sometimes you have to pay to get a product that will fully meet your needs. I am a happy buyer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Returned Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't fit my ear. The ear buds kept falling out of my ears.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    2nd pair noy holding charge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not holding charge well, doesnt stay charged for long

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wife purchased for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife got these for me and I really love them. They were on sale so that was great. Good for working out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Pair

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2nd pair of beats, first pair lasted 6 years, they still work, just wanted an upgrade. Totally Recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome pair of headphones works really well with Apple products read soft messages very easy to use

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Won’t hold charge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd time buying these. I was hoping the tech would get better since there is an insane amount of people reporting the issue I had (one earbud doesn’t hold charge). Nope, not going through this again, I will be returning these and try to find another earbud option. So bummed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Earphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this purchase. They work great. It was easy to order online and pick them up in-store the same day.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these they are great the only thing I would give a 6 to would be no good when I’m on a call distortions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love them! The ear covers are small enough for my ears!! Which hard to find even with Apple products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a replacement, when my dog found my other pair and chewed them up.... I Love my beats!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beats headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the previous version works really well even when perspiring heavy. Definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones, ok bass.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphone. Much more sturdy/less likely to fall out than the apple EarPods. Bass is surprisingly not great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Powerbeats pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Powerbeats pro is a good set of Bluetooth headphones but after wearing they for some time it start to hurt behind your ears

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about these headphones. If there is a downside it’s the battery life per charge compared to the powerbeats3.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and easy to set up. Didn't need that app to set up since i have an Apple iPhone. Great buy.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Down Powerbeats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to send product to Apple for repairs. Left earpiece wasn’t charging wasn’t working

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t bother if you have small ears / have peleton

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these cuz I sweat a lot and my last beats got damaged from the sweat. These won’t even stay in my ears… tired of products being geared towards men. Not all of us have big ears. Spent 40 minutes trying to connect them to the peloton and they’re not discoverable. Waste of time and money. Returning.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    less than impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never found beats of any kind to be comfortable and these did not disappoint. The sound did not sound good to me but that may have been the horrible fit in my ear. I really liked the color though. If I was only using these for working out intensely then they would be a good bud, but the price would still not be worth it. In MY opinion.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got these headphones for my dad and he loves them too. great for him since he works outdoors.

    I would recommend this to a friend