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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30023 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1402 Showing 28,021-28,040 of 30,022 reviews
  • Rated 5 out of 5 stars

    Nice color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them as a gift and they are happy with them and they are used every day for many hours

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    They’re ok...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made my ears sore for the hard buds. Lacking in bass. Easy to use tho. Is what it is...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great, not best sound but perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use them everyday. Super easy, fun and you forget you even have them on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What is a title?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson loved these for Xmas. I would order these again for another gift.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Charging SUCKS!!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely disappointed with the charging of the earphones!! My husband and I both have this model (in different colors) and we both share the same dilemma. Which is either only one is charged, or only one holds the charge. After under 6 months of ownership, the problems began to occur. The only way to possibly correct the problem is by mailing in your earphones and letting them "service" them and then mail them back to you. If you live an active lifestyle waiting almost two weeks to resume your workouts is not a sacrifice you want to make. So overall I would never pay this type of money for fitness earphones and have a problem this quickly with no way of correcting it. I would never purchase nor suggest this model for anyone!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employees helped me find exactly what I wanted . And very fast service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product, would buy again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for my wife. She loved them much more than the apple pods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent with sweat or small amounts of water gonna try to swim next

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones and their noise canceling feature! A must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item my son loves it always using it. Would definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pairs Automatically

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds. Easy to use and pairs effortlessly with iPhone/iPad, etc.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    only one speaker working

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the performance has been spotty from the start and now one speaker does not work at all. I have reset the headphones multiple times, done the firmware update twice, visited best buy and wasted far too much time on the phone with apple.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Needs iphone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t get to use much. Did not pair easily with an android and I didn’t realize it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yellow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item use daily listening to my tablet. Would be great item for present.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son in law approved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product , I purchased as a gift for my son in law. He LOVES THEM

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, good price and they were ready for pick up very quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Paint

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything great except for the paint. Color fades away in the part close to the ears.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Chips upon chips

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First: I'm not buying bluetooth headphones for an "audiophile" experience. While, they get close and closer, Bluetooth and Audiophile are mutually exclusive. So with that out of the way, the primary feature of bluetooth headphones I look for is connectivity. Battery life and comfort are also considerations. Apple has taken bluetooth connectivity to the next level with their W1 and H1 chips. So if you're an Apple user, like me, utilizing that technology is in our best interests, IMO. But until now, none of their earphones looked remotely normal (sorry Airpods, you may have good sound and the technology but you look absurd). These also sound fine which believe it or not, is a compiment because so many wireless and especially truly wireless, are more offensive sounding than "good enough for me". If you're a non-Apple user or an Apple user that doesn't care about connectivity, there are many other truly wireless options that I'm sure you've read about...Jabra, Bose, Sennheiser, etc. But I'm not trying to look like Frankenstein and while I wish these had a lower profile the over ear hooks provide stability that the Frankenstein earbuds don't, which is an added piece of mind, especially if using to work out. When I heard that Airpods2 were coming out, I was hoping for a re-design but that didn't happen. And while I wish there were more H1 chip earphones to choose from (if I were Apple, I'd at least take the white version of these and turn them into Airpods Sport) these are the best I'm going to get for now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats Bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my son which he is loving, can’t wait to buy myself one

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Audio is not that loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting audio would be louder.............

    No, I would not recommend this to a friend