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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30023 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1418 Showing 28,341-28,360 of 30,022 reviews
  • Rated 5 out of 5 stars

    Love!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! So much better than the AirPods. No regrets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome, my son loves it worth every penny.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Needs a case upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphones but the case is too bulky, it’s slips out of your pockets easily

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is my favorite store in electronics, thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beats EarPod

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The EarPods are stylish and they work well but the case itself is huge

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit
    Cons mentioned:
    Charging, Connection, Volume

    Rated 1 out of 5 stars

    Extremely Disappointing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones under perform and under deliver for their price tag. Frustration #1 - Connectivity I connected the head phones to several devices, placed the device in my pocket, and started my workout. With every device they would cut in and out several times during my workout, like I was tuning an AM radio. This happened with all my devices and they are Apple products which should pair and connect seamlessly. Frustration #2 - Charging The charging case has a long battery life and a cool design. The flaw is that the earbuds are difficult to get into the perfect spot to charge them. Once you do get them in the right spot do not jar the case around in any way. On several occasions I would pull them out and one of the buds would be dead. I could never throw them in a bag without worry of them popping out of their charging station. Frustration #3 - Volume The sound and bass are great, but the volume level lacks. I put in a $50.00 pair of Bose wired headphones and I get more volume from them. These headphones are great in an empty room, but put them in on a subway or gym setting with ambient noise and good luck hearing your music. Frustration #4 - The amount of refurbished and refreshed Powerbeat Pros on the market. Simply Google - Powerbeats Pro Refurbished and you will see every major supplier with thousands of these waiting for a sucker to buy. I bought a brand new pair that I am hoping are a lemon, but I am sending them into Apple for them to "repair". I will now get a refreshed pair of headphones that I paid full price for. There is a reason there are so many refurbished pairs of these on the market....They just are not made well and have tons of issues. Frustration #5 - The volume rocker is nice, but the stupid pause/play and change song button is annoying. It is a cheap button and if you change songs you push the earbud deeper into your ear and moving the earpiece off your head. Again, unless you are sitting in an empty room not moving...but I think these are marketed for people on the move. Pro #1 - They do sit in and around your ear nicely. I haven't found a better pair yet that does this, but if they don't stay connected, don't stay charged, don't have enough volume...It doesn't matter. I recommend purchasing a refurbished pair because there are thousands of them on the market, for a good price, and if you buy a new pair there is a good chance they will be sending you a refurbished pair after your new ones don't work properly. Happy Shopping!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved them so much I bought a second pair 2 weeks later!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    N/a

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't received my order the say next day still all most 15 days i dont received.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my father in law and he loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal great product bxixjwkdbd handheld jsnshenbsie

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent alternative to apple’s EarPods. I love them.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Extreme Disappointment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had issues with the right earbud connecting to my iPhone since day 1. It would take me several minutes to put both earbuds back into the case and reset the bluetooth connection before every use. I've also had issues with the right earbud sometimes not charging along with the left. I thought I could suck it up and keep using these defective earbuds, but after another attempt to reset the Powerbeats, it no longer even connects to my iPhone. IF my iPhone can even find it, I am prompted to hold the sync button for 5 seconds, but nothing happens afterwards. I am extremely disappointed with this purchase, as I have bought multiple pairs of Powerbeats in the past.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Workout Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are excellent headphones for working out or riding the bike

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift for someone who is always on the move

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for any workout, stays in my ears while moving about.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Constant Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't pair well. Most of the time, the right earphone doesn't have any volume and have to place in recharging box to get it to "pair" with volume again. Battery runs out too fast. Not worth $200

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Returned

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned, did not like the color once I seen them in person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats. The best you can get

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rest earphones. Works very well with apple phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kerry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the headphones! Wears them all the time!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unsatisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My products were never delivered not happy at all with your delivery service.

    No, I would not recommend this to a friend