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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30023 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1427 Showing 28,521-28,540 of 30,022 reviews
  • Rated 4 out of 5 stars

    Love the purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase with the no contact drive thru. Happy with product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The LEFT bud works GREAT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s all in the title. After one month of use, the RIGHT bud died.It didn’t just gradually run down, it simply stopped charging. Wonder if BB would have exchanged a single ear bud?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product.....must get.....reasonable priced....

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Terrible Charging Case - Not Worth The Money

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I left my initial review on the wrong color, but I will share the same issues here. The charging case design is incredibly poor. After a month of use, the slightest movement would dislodge the headphone within the case from the charging port, so every time you go to work out one of your headphones will be at 0% battery. It's really great for those that have an extra 10-15 min to wait for the headphone to re-charge before a workout or those that like to hear music in one ear only.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good need more battery life only 1.5 hours not enough

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love them

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been using them since first generation and they are all great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for everyday use, traveling, and working out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats never disappoints when it comes to earphones

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Confuse customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason I connect my headphones and it has the name of Irene does that mean that belongs to somebody name Irene before or that’s the name of the headphones confuse?

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my husband and he enjoys them very much.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this .. got it shipped to my house .. charging cable was broken and wouldn’t fit in the wall adapter and headphones has dents and scratches.. I returned it the next day and I have not got my money back .. still waiting

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Died in a few months

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work fine at first, but they stopped working after a few months. Even with purchasing AppleCare, they make you jump through a ton of hoops to get a replacement. If you need them to be reliable, these are not for you.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Never fails

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a lot of beats headphones and all of them are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and very easy to use. So far, so good!

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Worse Earphones ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very frustrating to use. When they work, they are great, but most of the time you have to fiddle with them for 5 minutes to use them. They both connect, but music only comes out one side. You place back in cradle and then try again only to find that now the other side works and the side that was working doesn't. It's back and forth, in and out of the cradle until finally both will work at same time. Very frustrating and waste of money and hardly use them because of this. iPhone 12 so should work fine. These things are crap.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Pairing

    Rated 2 out of 5 stars

    Wont stay paired

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They wont stay paired to my galaxy s20.. i keep having to repair the device and in many instances restart my phone to get it to pair it..plus i keep getting am error mesaage saying to check my Powerbeats pro settings

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Is this the best Powerbeats can do?

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these since nothing stays in my ears when running. When they are in my ears the sound is adequate, but they pop out when I start sweating. No use to me. I bought Bose earbuds and am very happy with that product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent bluetooth completely wireless earphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is perfect for my for gym and driving I love earphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item for workouts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with this item , I use it every day

    I would recommend this to a friend