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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30040 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1429 Showing 28,561-28,580 of 30,050 reviews
  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few used the right one would not charge anymore. Since I was past two weeks had to work thru Apple Care. Had complete replacement sent and again same problem after a few uses. So now having to work with Apple Care again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Impressive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wasn't expecting to love these as much as I do, they're great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad experience

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these and 6 months later and they are dead. No longer work!! Very unhappy this happemed to such a good named product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. They are incredible. I highly recommend .

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Worse Earphones ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very frustrating to use. When they work, they are great, but most of the time you have to fiddle with them for 5 minutes to use them. They both connect, but music only comes out one side. You place back in cradle and then try again only to find that now the other side works and the side that was working doesn't. It's back and forth, in and out of the cradle until finally both will work at same time. Very frustrating and waste of money and hardly use them because of this. iPhone 12 so should work fine. These things are crap.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 4 out of 5 stars

    Great quality, but not perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are perfect for if you are working out, or need a pair of earbuds that won’t fall out. They have great sound, great battery life. But it comes with its flaws. It might just be the shape of my ear, but it felt too snug. Snug enough that it was enough pressure to start hurting the edge of my ears. It was very uncomfortable. Don’t let that push you away from buying this, it might just be me and a different experience for you. For being $250 and classified as “pro,” I would’ve expected a noise cancelling feature, but it does not come with that. Also I wish the sound was a lot louder. First time putting them on, I was at about 75% sound to be comfortable with listening (with just one of the earbuds on). Compared to the AirPods Pro, the volume level is much better on the AirPods than the beats. Overall it is a great quality wireless earbud that will fit your needs if you want great sound, tight fitting earbuds. (But maybe get these when they’re on sale). I did return these for the AirPod pros, just because of the pain the beats was making around my ear.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Rubbish

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earphones are used, and they are dirty and there is no charging cable. In the end, I went back to the store to get them myself! This time is also the first time and the last time!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work with my phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left side did not work with my phone ,the samsung galaxy s24 ultra. I returned this product to exchange them for the samsung airbuds 2

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Not satisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all,I returned a bad pair and got stuck with these being this was the only color they had in stock.These are loosing connectivity do not sound nothing like the first pair I had till they stopped working,then the color is horrible.I was going to return these the clerk told me I had 90 days to return them,well low and behold I try to look them up today to return and it said that on the 31rst this was the last day to be able to return them.I would love to simply receive a refund.Thanks in advance.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for working out

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for working out, I wish sound was louder

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Terrible Charging Case - Not Worth The Money

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I left my initial review on the wrong color, but I will share the same issues here. The charging case design is incredibly poor. After a month of use, the slightest movement would dislodge the headphone within the case from the charging port, so every time you go to work out one of your headphones will be at 0% battery. It's really great for those that have an extra 10-15 min to wait for the headphone to re-charge before a workout or those that like to hear music in one ear only.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Left earphone did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left earphone did not work. Very disappointed as this was a birthday gift for my Grandson. So I gave a defective GIFT .... he had a birthday gift he could not enjoy........and now we wait on a replacement order.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Beats review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Find them easy to use and easy to pair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great product with price. Definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice color combination

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A well made branded product that is good but not great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete Garbadge! doesn't worth it, regret the buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Left one stopped working after a couple of months.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are pretty bad, the left one stopped working after a couple of months and support from apple directed me back to bestbuy which is not taking in ANY devices because of COVID19 so I'm stuck with a useless product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The LEFT bud works GREAT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s all in the title. After one month of use, the RIGHT bud died.It didn’t just gradually run down, it simply stopped charging. Wonder if BB would have exchanged a single ear bud?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!! In love with color!! N quality amaizing!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    N/a

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't received my order the say next day still all most 15 days i dont received.

    No, I would not recommend this to a friend