Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30023 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1429 Showing 28,561-28,580 of 30,022 reviews
  • Rated 5 out of 5 stars

    Great!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!! In love with color!! N quality amaizing!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung earbuds were better by far. These will be getting returned. I wanted to upgrade from my Samsung earbuds, this was not it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great wireless earphones!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Easy to pair and great for beginners.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Over priced junk

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats sound quality has declined majorly. Definitely not worth the price. Highly uncomfortable they hurt your ears after 30-45 mins of use. Zero nose cancellation, sounds quality of a $50 pair of buds.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Powerbeats

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good quality; however, thought they would have the 'noise cancellation' feature. They do not. Others that I'm speaking with can still hear background noise - at times it's quite loud. Was hoping for the price they would be a better choice....

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    The quality is not worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is not worth the money; they feel harsh in my ears but

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Beats to

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good just take some getting use to on the ear.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great headphones awful customer service.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are wonderful but the customer service leaves much to be desired. I purchased these as a gift for an out of town person. One of the headphones will not charge and they have not been able to simply exchange them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome headphones. Love the charging box!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not the best

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best form beats it’s hurts behind your ear

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. The left earbuds just stopped working. The right side works fine but this seems to be a trend. I bought a pair and my daughter bought a pair as well. Her left earbud stopped working also.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good workout earphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build quality is good and very good during workout

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t use shipit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been 14 business days and still don’t have a refund

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Airpods are a better option

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good pair of headphones for working out. They weren't very comfortable in my ears for long periods of time. They sounded okay but honestly I stuck with my galaxy buds and will still be looking around for something else. If you have airpods they are better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Only APPLE!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are an ANDROID user this move on! I have both APPLE and Android but purchase these for that phone... ONLY LISTERNING is is happening! "APPLE" user awesome features for you! Would not recommend for Android user! My Androids: Note 9 and Note 20 Ultra 5g

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again, headphones do not hold charge. This time worse then previous pair as this pair was purchased 3 months ago and already do not work. If you are an extreme athlete, you are out of luck. Will never buy Apple/Dre product again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very uncomfortable, they hurt my ears within minutes of putting them on

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not thrilled.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    constantly have to connect via bluetooth from the case. the other day i went to put them on. the ear piece wasnt changed, but the charging case was? I'm returning these and going back to my beats with the cord, I guess. :/

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these replacing my old Earbuds. No matter what source I use my volume doesn't compare to my cordered pair. It has little to no bass. The first time I've been disappointed with this brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Shoddy Quality

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right ear bud quit working after 9 months. I would not buy these again. For what you pay for these, a 9 month life is totally not acceptable. Too bad as they were great when they worked.

    No, I would not recommend this to a friend