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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30023 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1432 Showing 28,621-28,640 of 30,022 reviews
  • Rated 3 out of 5 stars

    Good to use in GYM, but not for a long time.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to use in GYM, but not for a long time. Because when you are having this on your ear for a long while, you would feel uncomfortable on your ear. it may depend on your ear. But, I recommend AirPods without pro.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not any better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find my powerbeats 3 to be more reliable with both sound and bluetooth connectivity. Choppy sound only 15ft from my phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Quality not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not worth the price. Noise cancellation isn’t great. They sound like a $49.99 dollar pair of headphones. Just wasn’t worth it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Don’t buy!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY. These have so many issues with charging. Just google “power beat pro left earbud not working.” I wish I had. Too late return but I’m going to try to get a warranty replacement. If I pay this much for headphones I expect to be able to use them. Always put them right back to charge after using but this means nothing. About 25% of the time when I put them on fresh off the charger one is dead. And FYI you can’t “turn off” the headphones to save power. Bad design. Extremely dissatisfied.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Quality for price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the sound of these.... The first few days. It started out slow but since then one will randomly cut off (and it’s charged). The sound quality isn’t as loud as it was at first. My 30 days has expired when I realized that for the money these weren’t it. Love and learn. I’d sell them on another site but that feels shady and I’d rather keep my positive sellers name.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not working anymore

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Powerbeats pro i bought is already not working. Left side, it’s gets hot when wearing and not working . Is there a warranty fo this since it’s i think a manufacturing defects? Very disappointed..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good in charge

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year it will not save charge and you will be not able to talk for 5 min , when you call their customer services they will say out of warranty.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Powerbeats Pro

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not the best beats. They’re too big for my ears. They don’t stay put no matter which caps i used. The audio is okay. This is my second pair, i thought they’d get better but …. Nope.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They hurt

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact they don’t fall out of my ear. Problem is they hurt my ears after 45mins. The sound is okay. Maybe the longer I wear them maybe it will get easier.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Perfect fitting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the features in this earbuds, but I do have problems when I press the button to start the music back on, I have to manually get in my phone to press play. Sometimes that features works and sometimes it doesn’t.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    don't buy it believe me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound ,but please don't buy it case is so bad designed and so bulky,,what happened slip out of my pocket when it hit the floor both headset pop out and because is a magnetic case close inmediatly ,never saw headset flew far away,realize an hour later what happened and went back they were gone ,contact apple and they want to charge me $205 to replace it ,I'm saving the case because I see in the future a class action lawsuit because of this pitiful design and I 'll be the first one signing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst headphones ever. Spent more time being sent away to Apple Care for "fixing" or "replacements" in less than a year. They were in the shop more than they were in our possession. Not worth it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Delivered to a different address nade no sense

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered to the wrong place and the second orde was back to the store I had to buy them from target

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    go with Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was okay. They weren't snug in the ear. Right ear stopped working after a month of light use. Good for phone calls though.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Not impressed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't impressed with this product. Volume wasn't loud enough at max, fit was uncomfortable because hooks over the ear felt loose and product didn't stay in place.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left headphone stopped working after 2 weeks in. Tried to re set it. And do all the tips and tricks online and nothing worked.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    just don't buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when they work, they're great. however, typically, only comes out of one the buds.definitely wouldn't buy again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t work with Apple iPhones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do not work with the latest Apple iOS 15.2. They connect for about 1 second then it disconnects once you play sound or music and then connects. You never hear more than one word.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great - for 9 days. Then not so much...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great out of the box. Day 9, already breaking down. The left ear piece has developed a high pitch hissing or buzzing noise. And back to BestBuy we go to exchange. 16 year old daughter crushed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy .. no help with warranty coverage.. no answers on when I might receive a replacement big waste of money .. no I’m stuck with headphones that no longer work

    No, I would not recommend this to a friend