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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30023 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1433 Showing 28,641-28,660 of 30,022 reviews
  • Rated 1 out of 5 stars

    Poor Product or bad luck....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased set of Power Beats - wireless earbuds, one month use and the Right earbud loses charge after 1 hr. The left side keeps going....very annoying will return them soon

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stoped working

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had six months and they stoped working already cant get to power om

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok but not blown away.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than what I had but not the tonal quality I was expecting from a product so highly endorsed by sports stars, celebrities etc. Charging station has issues which I found out via a google search is common.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    left side stopped working

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The work very well and I love how they rest over the ear, BUT 5 months later and the left headphone no longer has any type of function. Only the right side works now

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Audio is not very good, no noise canceling. I put on my broken Beats Studios to cancel out the Noise. I had better experience with the Samsung Wireless Buds. Plus these hurt my ears. I don't recomend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a crapshoot if one of the ear buds will work. You have make sure the bud is perfectly in the holder. The holder is too big and it easily slips out of your hand because of the material it is made of.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crappy earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones on Christmas Eve and my wife only had it for a week the right earphone stopped working. Thankfully Best Buy exchanged it for me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overpriced and poor sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was tinny and very poor. Very disappointed. Returned the item and bought AirPods, which are much better.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Unhappy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More difficult to use. This was my fourth beats purchase so i didn't think I wouldn't like it. These may look easy but they dont connect well to devices

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    I wouldn’t recommend. Poor sound quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is tinny. People can’t hear me well if I use them to talk on the phone. I bought them mostly to stay on my ears. Two stars because they do that!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible shipping service :)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have loved to actually receive the product! Package went missing and Best Buy did nothing about it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left headphone went out almost immediately. Get yourself some Bose and save the frustration.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    terrible connection-8Plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones do now have great or even good sound quality My family complains during our conversation that it sounds like I’m talking out of a can Will be RETURNING THESE ASAP I truly gave them a chance 8plus NOT COMPATIBLE

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hurt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy these because if you don’t have the right ear they will hurt your ear so bad that you will get a bruise.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful awful awful.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is fine but they were so uncomfortable. No matter how I maneuvered them in my ears they were incredible painful. Had a friend try and it hurt their ears as well. I returned.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love these earphones. But I have smaller ears and they are sensitive. So wearing these for longer than an hour made my ears ache. If you have sensitive ears you may want to skip these ones.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Beats by dre

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don't care for theses because they are hard to fit around your ear. Other then that the sound is great but I wouldn't buy another pair of theses.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Over priced for the sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lowest ear phones I have purchased. I guess they worried about my ear drums more than me. If you got an apple product get the air buds if you got Samsung get the Samsung buds way better sounds

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I hate it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost one earbud and could track it even thought it says that it’s made for apple. Don’t advertise something it’s not true.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Will not buy again.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sounds stinks, won't stay in ears no matter what rubber piece is used, have to down load an app to sync. Worst purchase in a long time.

    No, I would not recommend this to a friend