Customer Ratings & Reviews

I really do not like them can’t cut them on and off at the end of a call or answer a call

After less than a year the pods not want to charge anymore. No warranty of course!!!!

After owning the Bose wireless sound sport these earphone sound like tin cans. Also I notice after owning these for couple once they are starting to cut out.

One of the earpieces stopped working about a month ago. Keep calling the store, but wait times exceed an hour. Not impressed with the quality of this product.

I had the Powerbeats 3 and loved them but I couldn't stand the connecting wire. I am unable to wear the Apple earpod design as they fall out of my ears without even moving. I love the over the ear design to keep them in while working out and so they don't fall out of my ear with just general usage. They are very comfortable and in my opinion quite light. Battery is great and I love putting them in the case so they are always charged up. The case is pretty large but I generally only transport these when I have backpack and then it's a non-issue. If you don't have a bag, these could be more of a pain to transport. I have run into a couple times where taking both out of the case, only 1 would be synced up. Putting back in the case and taking out seemed to solve the issue. They are expensive but the fit, sound quality, and convenience is well worth the price.

Had to return these because the left side would not charge properly. Second pair of Beats to do this. When they did charge, they worked great.

Have great sound however for the price tag the pros are definitely more worth it swing they actually offer noise cancellation and transparent audio

I love these headphones but the charger is the worst charger I've ever had. it doesn't charge correctly unless you insert it in correctly and push it down.

Not good signal to use with my iPhone, right side never worked really good now it won’t charge at all

Sound quality is great however I not a fan of not being able to power off the head phones. They appear to randomly connect and drain my batteries

I have a habit of losing ear buds and ended up owning a half dozen $20 pair that I bought at the gym. These Powerbeats are not much better when it comes to sound quality compared to the throwaways at the gym. I like the tech... chargable box, auto turn-on etc. However, they really aren't a good sound. I read the reviews about losing bluetooth connection and cracking, I've experienced both. Probably going to return and get the JBLs for a hundred bucks less. Anyhoo, if you're into cool looking accessories then these ear buds are for you. If you're into quality audio then these aren't for you.

I am have had these Powerbeats for three months and intermittent problems with one of the earbuds not working properly and conncection of the earbuds to the phone. Since the Powerbeats were under warranty I brought them back to Best Buy who told me they they could not help me and that I need to contact Apple. Apple's service has been very disappointing in addressing my issue. I am regretting having spend the money on these earphones.

Not happy with my purchase they stop working within the first week of purchase.

These earbuds fit very well. Not satisfied with the noice cancellation, very noisy background. This was the primary reason for purchase.

Great product, had to replace initial set because they just stop working. Hopefully that was a fluke, otherwise this would have 4 or 5 stars.

Please do yourself a favor: if you are going to spend $250+ on a pair of ear buds, go with another brand like sennheiser and master dynamics. These are poor sounding and only worth maybe 150$(at most).

The sound was fine, but these buds hurt my ears. I used the smallest fittings, but these pressed against my ear canal in a painful manner...I have not had this issue with other earbuds.

I had gave up on beats and it should of stayed like that left one just stopped working apparently it’s a common issue for this 250$ pair of buds

Consistent problems with pairing. Difficult to use for phone conversations as the beats will unpair randomly. Waste of money, even on sale.

Like the product. It is my second pair. First pair wore out in just over two years. The poor review is related to the very poor curb side pick up. I arrived at the Pleasant Hill, CA location at around 10:15 am (just after the store opened for the day). The signed into my account and told them I had arrived. I gave them a description of my vehicle (Black Rousch F-250 pick up). Got notification on my phone that someone would be out with my order in 5-10 minutes. 15 minutes went by and no one came to my truck. I let another 20 minutes go by and still no one coming to my truck. A total of 40 minutes went by before I headed into the store. I see a employee near the front door directing the curb side pick up. I ask him what is up with my order. He asks me what am I driving. I tell him Black Rousch F-250. He looks up at two monitors and says they don’t have me in the system. Instead of taking a look at my phone he condescendingly asks if I have the right store. I responded with a resounding yes. Then he directs me to the line for inside pick up, which means another 10 minutes. I get to the front of the line and the person tells me that can’t help me because I chose curbside, but a female employee said she would get someone doing the curbside pickup on it immediately. She was professional and got the concept of service. 10 minutes later I finally get my order. On my way out the door I told the guy that did not help me “I am sure glad I got the right Pleasant Hill, CA Best Buy location. This guy should have immediately looked at my phone and got me my order instead of wasting another 30 minutes of my time. It took over an hour to get a small order and not one apology from the guy at the door. So much for service?