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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30040 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1435 Showing 28,681-28,700 of 30,050 reviews
  • Rated 3 out of 5 stars

    Over priced for the sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lowest ear phones I have purchased. I guess they worried about my ear drums more than me. If you got an apple product get the air buds if you got Samsung get the Samsung buds way better sounds

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful awful awful.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is fine but they were so uncomfortable. No matter how I maneuvered them in my ears they were incredible painful. Had a friend try and it hurt their ears as well. I returned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Delivered to a different address nade no sense

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered to the wrong place and the second orde was back to the store I had to buy them from target

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overpriced and poor sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was tinny and very poor. Very disappointed. Returned the item and bought AirPods, which are much better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I expected more for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning the Bose wireless sound sport these earphone sound like tin cans. Also I notice after owning these for couple once they are starting to cut out.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great Sound and Fit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Powerbeats 3 and loved them but I couldn't stand the connecting wire. I am unable to wear the Apple earpod design as they fall out of my ears without even moving. I love the over the ear design to keep them in while working out and so they don't fall out of my ear with just general usage. They are very comfortable and in my opinion quite light. Battery is great and I love putting them in the case so they are always charged up. The case is pretty large but I generally only transport these when I have backpack and then it's a non-issue. If you don't have a bag, these could be more of a pain to transport. I have run into a couple times where taking both out of the case, only 1 would be synced up. Putting back in the case and taking out seemed to solve the issue. They are expensive but the fit, sound quality, and convenience is well worth the price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    One of the ear pieces stopped working

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the earpieces stopped working about a month ago. Keep calling the store, but wait times exceed an hour. Not impressed with the quality of this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Will not buy again.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sounds stinks, won't stay in ears no matter what rubber piece is used, have to down load an app to sync. Worst purchase in a long time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible shipping service :)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have loved to actually receive the product! Package went missing and Best Buy did nothing about it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left headphone went out almost immediately. Get yourself some Bose and save the frustration.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 2 out of 5 stars

    Problem with left side charging

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return these because the left side would not charge properly. Second pair of Beats to do this. When they did charge, they worked great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Don’t recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have great sound however for the price tag the pros are definitely more worth it swing they actually offer noise cancellation and transparent audio

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Conveniently mediocre

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a habit of losing ear buds and ended up owning a half dozen $20 pair that I bought at the gym. These Powerbeats are not much better when it comes to sound quality compared to the throwaways at the gym. I like the tech... chargable box, auto turn-on etc. However, they really aren't a good sound. I read the reviews about losing bluetooth connection and cracking, I've experienced both. Probably going to return and get the JBLs for a hundred bucks less. Anyhoo, if you're into cool looking accessories then these ear buds are for you. If you're into quality audio then these aren't for you.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good headphones, poor design.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great however I not a fan of not being able to power off the head phones. They appear to randomly connect and drain my batteries

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stoped working

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had six months and they stoped working already cant get to power om

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please do yourself a favor: if you are going to spend $250+ on a pair of ear buds, go with another brand like sennheiser and master dynamics. These are poor sounding and only worth maybe 150$(at most).

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Not working intermittently and warranty issues

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am have had these Powerbeats for three months and intermittent problems with one of the earbuds not working properly and conncection of the earbuds to the phone. Since the Powerbeats were under warranty I brought them back to Best Buy who told me they they could not help me and that I need to contact Apple. Apple's service has been very disappointing in addressing my issue. I am regretting having spend the money on these earphones.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    Poor noise cancelling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds fit very well. Not satisfied with the noice cancellation, very noisy background. This was the primary reason for purchase.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The charger is awful.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones but the charger is the worst charger I've ever had. it doesn't charge correctly unless you insert it in correctly and push it down.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Awkward fit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was fine, but these buds hurt my ears. I used the smallest fittings, but these pressed against my ear canal in a painful manner...I have not had this issue with other earbuds.

    No, I would not recommend this to a friend