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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30023 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1435 Showing 28,681-28,700 of 30,022 reviews
  • Rated 1 out of 5 stars

    Don’t waste your time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left bud didn’t work, only have 15 days to return, the apple care just means you have to mail them back. Junk and terrible customer service

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple only

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    will not pair with a google pixel phone. Only for Apple products.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sounds like caca

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product sounds awful. The headphones that come with the iPhone sound better. I can’t believe people pay for this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ok earbuds crippled by absolutely garbage software

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got to use them for about a day before a firmware update the app demanded bricked them. That's Apple for you.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted 6 Months

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately the left earbud decided to conk out after 6 months of light use.. the right one is still going strong though! Can't recommend.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sound ok

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for work and they do the job but sound is not great. Base is weak but they ok if just using for work or around house for podcast or news. For some rap I would go with headset beats.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Suck not worth the price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sucked it's not loud at all my. Samsung head phones sound better then these.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Only four months

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only four months and one of them is already sounding super low

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for small ears

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While these headphones may work for some, they don't work at all for elderly ears that have small openings. They were so heavy they would just fall off her ears...no good.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me, but daughter loves them

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not impressed with the sound quality, as they let in too much outside noise when walking around. Gave them to my daughter and she loves them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hurts the ears

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It hurts the ears after 5 minutes...............................

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Great product as usual for Beats

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got mine to replace my Bose SoundSport Free. Bose SoundSport Free wouldn't connect to laptops without constantly dropping and/or only right ear piece wound connect for a while before dropping. Bose corporate stated "Bose are made for people on the go and connect to portable devises seamlessly". Apparently that didn't include laptops since their stationary. What a joke. Beats Pro wireless came out and glade they did. No discomfort when wearing and I have wore them for 4.5 hrs straight at work and 3.5 doing yard work. I wear glasses and they didn't interfere with mine since they are over the ear. Feel MUCH lighter than the Bose SoundSport Free. Like the case as it is pretty small and light weight as well. Love that controls are the same on either ear piece so they work together but are independent as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started with beats solos to these but unfortunately they were not to my liking. Easy to pair, only thing I didn’t really enjoy was the sound quality. They were okay for my ears.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headphones Poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the item less than a month ago and it just completely stopped working. Now I can’t even return or exchange it because of the stupid 14 days exchange policy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do not charge!! One said 100% and the other 1% when I used the 100% it immediately died

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for a gift for father day mot even 3 months in and one headphone stopped working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    One stopped working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of them stopped working after 60 days - even after resetting them, charging them, etc. Very annoying for such an expensive product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Love Beats, Hate Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my beats that go over the head but these that go around the ear doesn’t have good sound quality at all. I’m very disappointed!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    Booooo!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible sound quality for the price! ZERO bass! the only positive is they do not fall out of your ears while running.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Chose another beats option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was good only for 3 weeks. Then one ear piece stopped charging. I’m also having trouble getting the issue resolved. I just want a replacement that’s all.

    No, I would not recommend this to a friend