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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30023 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1436 Showing 28,701-28,720 of 30,022 reviews
  • Rated 1 out of 5 stars

    Don't Buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having them for 3 months, started having issues with the earbuds turning off.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre at best; far better options out there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning these. The sound quality was not that great, the music sounded far away and there was no base. They also seemed to fall out of my ears really easily.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wireless Ear Phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very uncomfortable for small ears. Inside of ears hurt and can barely hear when someone is talking to you in person. Returned this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Heart uncomfortable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is not good because is uncomfortable when we used very tide in my heart

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No longer charging earbud

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never dropped the case or earphones and 3-4 months in and the right earbud stopped charging completely. They were great while they lasted but now it’s a waste of money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy!!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted a year… now they don’t work. Very disappointing as they were expensive!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Incredible Headphones!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used the Powerbeats Pro since they debuted earlier this year. I think they are incredible. I previously used the Powerbeats3 and these are even better. The sound quality is incredible on these. Better than the AirPods Pro. All controls are available on each bud, including volume. The battery life is bananas. 9 hours on a single charge. 24 hours total. The H1 chip means you will have a rock solid connection. The ear hooks mean you can do any workout your heart desires without them moving. Are they perfect? No. I wish they had a smaller case. The case is big and bulky. Difficult for a front pocket. I also wish they had wireless charging. Even with these flaws, the PBP are simply amazing and possibly the best truly wireless headphones on the market.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pink Powerbeats Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great however the ear loop hurts after a while especially if you wear glasses. and switching from first gen airpods to this also hurts my ear canal + hard to stay in

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was great for music, but when talking on the phone with my girl she could not hear me good. She said i sound muffled

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Issues adjusting to fit in ear

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept having issues adjusting these to fit comfortably in my ear and not jeopardize sound quality. It could just be my ears are shaped weird but this is not for me.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected better from this brand since I owned a previous set of Beats headphones. However, these were a huge disappointment. The connectivity to my Android S22 Ultra is a headache. Most of the time only one earbud would work. Dr Dre started off good. They earned a good reputation, but sadly their quality are declining,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barely lasted one year before left headphone stopped working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left ear kept going in and out. Sound and poor quality not Worth the money. Get some JBL or Bose.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not holding charge well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box the right earbud had an initial lower charge and it always loses charge faster than left. Brand new and not so great.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is horrible on one side. They start to have issues after the exchange date expires, definitely be cautious about purchasing these.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Right earphone stop working after few uses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointing to have one earphone stop working without any apparent reason. Can not even return it as the window closed up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not impressed. Sound is blurry and muzzled. Hard to hear the other party and they ALWAYS asking you to repeat what you have said

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    workout

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my workouts since they have around the ear hooks - sound seems to be ok but one side seems louder then the other, not sure if this is by design?

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after a day of use in doors. expected them to sound decent, wouldn't bother with another Beats product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor sound quality. No bass. Sound like some cheap ear buds you would purchase for the dollar store.

    No, I would not recommend this to a friend