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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30023 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1440 Showing 28,781-28,800 of 30,022 reviews
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Not for tiny ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is outrageous. Cannot fit extra tiny ears. Save over $100 and get a pair of Mpow Flame 2‘s.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Bluetooth keeps disconnecting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It constantly disconnects from iPhone, the sound is good though.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Pairing

    Rated 2 out of 5 stars

    Ones a dud

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left piece won't work and after pairing with my Motorola phone..it won't unpair..like ever.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor and I couldn’t hear any thing . They were not worth the money and they were hurting my ears.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bluetooth disconnects randomly. Just about a year old. SMH

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    None

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked good at first and then started having problems. They have been with Geek squad for a month now. Not very happy about that

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Charging

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One side does not hold a charge. Can only use one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terribly inconsistent, not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible overall experience, with most problems happening outside of the 2 year AppleCare window.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats are not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are horrible you can’t hear on these I’m just not satisfied and ask that money they aren’t that good as they seem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Meh.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not worth $250. They're selling the name. Terrible sound. The buds are big--they hurt my ear. Returned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    distortion

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when I pass %50 it became distortion not worth the price tag ive uesd IEMS but these sound worst then $5 headphones

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They are ok

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great for hearing and stay in the ear, but they don’t last long one of mines went out

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Usage review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy that it is cordless and easy to play music and pause. The negatives is that the Bluetooth connection is not always successful.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The $50 jlabs blow these out of the water. Super disappointed in these.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Left ear piece died

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After four months the left ear piece no longer works - in viewing the apple page, this is apparently a common issue. My pair is going back.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Lost Connection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted these to work but had issues with them dropping calls and dropping connection to my music.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad batch or bad design? Just bad...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective batch or bad design? First pair was bad, second pair was worse. The first pair I brought back because they wouldn't stay connected to my phone even after the update of firmware. I was able to exchange them in hopes it wasn't part of a bad batch, but after just a week the left bud started to disconnect again just minutes after charging and show 0% on the beats app. Problem became worse over time and should've brought them back asap but I thought maybe if I kept reset the connection I'd be able to handle it but it just became worse and always disconnected when in the middle of a phone call. Since I let it go past the 15 days I no longer could bring an obviously defective product and now am having to deal with apple. Horrible

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor battery manufacture

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right earbud won’t hold a charge anymore, and no Apple support.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Only 1/2 of it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left earbud stopped working 3 weeks after purchase. Sending back for a manufacturer’s warranty claim.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Made skin on ear peal

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rubber that goes around the ears would make my skin peal.

    No, I would not recommend this to a friend