Customer Ratings & Reviews

Have have them repaired by Apple 4 times, for them back a few weeks ago, and still don’t work!!! Waste of money!!!

Nothing but problems charging and disconnecting or just randomly turning off. At least twice a week, one of the ear buds will just refuse to charge even when it’s seated on the charging pins. Sometimes it will be fully charged at night when I go to bed, then I wake up and they are totally dead.

I bought these a month ago and already one ear does not work. I would not reccommend

I returned them. I found the sound intensity too low. Also could not find comfortable fit.

I don't share the experience of those who love these. I find them uncomfortable, awkward, over-priced, with not-so-good sound quality. I like the idea of long-lasting, stable, fitness focused earbuds; but these are not them. I think there are far better choices. I found the bluetooth intermittent at best. I tried two different pairs, same results. Meh.

Left ear has started to not work after about a week of ownership. Honestly not worth the amount of money or frustration.

Repetitive connection problems and disconnection problems. Great when they work though!

I don’t review much and I am an Apple user. These do NOT pack much bass or go to much volume at all. I thought I upgraded but these have a low volume cap unless at the highest volume. The highest volume still doesn’t give much bass but gives highs which are to much. Go elsewhere if you want true accuracies.

Muffles out outside noise but does not stay in my ears. Buttons are hard to push for call disconnect.

I had to add more money then was was originally printed

When I started using sometimes sounds stops connecting problems. I don’t know how to solve this problem.

A bit disappointing on overall sound. They are decent for working out and walking but not great quality sound when just trying to enjoy music.

Wife loved them, but, sadly, 9 months after purchasing them, we need to take them to geek squad because the right piece no longer works.

They worked great when i first got them but after a month or 2 one of them stopped charging. You need to play with it so it can charge. Last thing you want is having one of them fully discharge when ur ready to work out. I do not recommend this craps.

to pay this price it is better to add a little more, go for the airpods Pro or jump to some bose qc2 or sony W1000

Obviously great for staying in your ear hole so that’s nice. Sound is just ok, not a pair of thumping wireless earbuds by any means. Left side has stopped working after less than 3 months and they are not used more than a few times a week. Not damaged or dropped. Unable to reconnect left side with any device. Maybe hold back on using “pro” and power in the name.

Always delivers late especially usps. It takes 2 weeks to deliver. If possible choose a different company

I have had these headphones for barely over a year (Missed the manufactures warranty by 30ish days), and the right bud stopped charging. I have reset these things, re-connected and connected to different devices, and tried different power cords. I contacted Apple support and they won't even let me ship them to them to inspect them. I live about 2.5 hours away from the closest Apple store, and their only option for me was to take them there for a technician to inspect. The fact they won't even let me print out a shipping label is a bit ridiculous for $200 dollar headphones that broke in a year. My other option was $105 to replace the headphones, which if it's the case that's not charging them, won't even fix the problem. The headphones were great when they worked. Do some research and look online for the multiple reviews of them going downhill after 6 months. These were my favorite headphones out of all the headphones I've ever owned. I've had $30 soundpeats for 3 years that are "True Wireless" that have never had a problem. It's a shame really, cause Apple knows how to build better products than this.

Hurt my ears. Could not get comfortable. Tried different ear pieces and still could not get comfortable.

Only had these headphones for two months and the right one stopped working soon as they became unreturnable