Customer Ratings & Reviews

This was a gift for my wife. She is having a bit tough to get used to putting on her ear. A bit of a strange angle. May return.

They were good for a week and left ear went out. I tried to return and it was too late. I have had a good two weeks of use.

They get uncomfortable in the lobes after half hour, my earlobes are sore after each use. I prefer the beats earmuffs

Only used the left ear piece once and now it is not charging. Going to a Best Buy to see how this can be resolved. It seems from other forums that this is an ongoing issue with the colored Powerbeats Pro. Why? My boyfriends black Powerbeats Pro work just fine. *Review is subject to change if Best Buy Store is able to fix the issue.

Keeps disconnecting from Bluetooth on cell phone I hace to add it as a new device. Not liking this at all

Color faded very fast….. calls dropped connection was horrible

Would not recommend at all. They don't sound nearly as good as 90% of the headphones out there

There is slot of static on my end and when anyone hears me. The connection chips in and out. Quality could be much better

Half of the time when I use them only the right one works while connected to my Apple Watch. I am constantly having to “forget” them and reconnect them to get them to work. It’s really annoying and frustrating. For a product this expensive it should really work better.

Not working..I don't think I receive a good item this headphones are faulty

Sound quality is very poor. Also charge does not last very long at all. I am very, very good unhappy with this purchase.

I can easily say, this was one of the worst tech purchases I have ever made. They are extremely unreliable. People say that they open the case and they headphones are dead and it does happen. I haven't been able to use them in months because every time I pick them up the right one isn't charged. I make sure to attempt to set it in there correctly, even watched YouTube videos on how to do it properly. This issue started after the return window closed, but if I knew what I know now I never would have purchased these. I will say, when they work, they are great for working out. But the issue is I can only use them for workouts 1 in every 5 times I reach for them. For headphones in this price range, that is unacceptable.

Not good at all for the price you paid for not recommended

I love these, these are my 3rd buy from Best-buy the previous ones lost 1 by 1 lol, but great sound quality, sits on my ear perfect, battery lost long (I use 1 buds at a time to get a long listening and talk time instead of the 2 in my ears) I connect both my iphone to this and it switches connection effectively playing music, video or getting phone calls. I choose to buy certain electronics at BEST-BUY because or quality and they are original.

Since I got my Iwatch 6 these stop playing my Spotify randomly after one song. A spectacular waste of money.

They are very flimsy and to charge they are magnetically attached to the power source sometimes coming undone and not charging . Overall sound quality is a no go , you’re better off getting apple airpods more bass and sound quality. These are overpriced and unfortunately I wish I ready a review like this before wasting $215 .

Although the music quality is good these are very poor quality to talk on. When there is minimal background noise both the caller and I hear that rather than each other. With that being said if you’re just looking for something to listen to music on these are for you but if you want to hold a conversation don’t waste you’re money.

The bass is not as loud as the original beats, and its not loud enough.

Hard to put on, hurt my ears. I tried for 2 weeks now and they just hurt .

purchased two pairs for my wife and myself and both broke withing the first two months.