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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30023 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1447 Showing 28,921-28,940 of 30,022 reviews
  • Rated 1 out of 5 stars

    Cheaper on Amazon!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed I found the same productMuch cheaper on Amazon!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Returned them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my son. They wouldn’t stay in his ears and were uncomfortable

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Try before you buy.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great brand but they dropped the ball on these.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    High price doesn’t mean high quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an Apple product and at the price point, these are a disappointment. I consistently have issues with only one ear bud connecting, meaning I have to reset using the case. The case is clunky and feels cheap. Overall, not what I expected for the high price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but AirPods are better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was ok but hurt my ears even when wearing for short periods of time

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for working out , but terrible for sound quality.. especially on the opposing end

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can you hear me now?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone keeps telling me I sound muffled and the sound quality is disappointing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crap Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not working after barely a year and had minimal use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color get durty really fast, i dont like it and i returned

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my girl and hand to get a replacement because it wasn't working properly

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    painful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's so painful that my ears paining the very next day I bought

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing sound and great design

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some reviews mentioned only average sound??? These are awesome! They approach the sound of my Bose over-ear headphones. I have used them for workouts and they stay put...no need to keep re-seating them in your ear...great design. There is a short learning curve to getting them correctly placed in your ear, but then it is easy. The case is the charger and is has an integral battery as well, so you can charge while on the go. Have I mentioned they SOUND AWESOME! Great bass and plenty of volume.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy refurbished

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy refurbished.. shocked my ear and hasnt worked since

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats air pods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound isn’t as clear as it should be and when I’m talking in the phone it’s very garbled!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a Good Buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    15 days of Purchase problem with charging dock not recognizing one ear phone

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Battery life

    Rated 5 out of 5 stars

    Nothing Beats the Value or Security

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t imagine losing one of these buds off of an ear, and that was my #1 priority for purchase. I wear glasses and there is no conflict around the ears. Bluetooth connection and distance is nothing short of phenomenal. They work extremely well with my Apple iPad, phone, and iMac. Love the volume controls + —. Siri works as well for no touch if needed. If there is a slight improvement needed it would be the sound stage. Needs a bit more of a “Live” sound. That being said, the Powerbeats Pro have powerful, accurate bass when given a quality recording. It has amazed me many times. The treble, mid-range, and bass are well balanced. I wanted these to wear outside while I do lawn work, but still be aware of my surroundings. They fit the bill. These will still be attached to my ears securely at the end of the work day. Great for listening indoors too. I was concerned about these not charging after reading some of the reviews. I just put them in the case very carefully and wait to detect the magnetic pull on each bud. I have not had a single time where they did not charge. Battery life is amazing and long. The big decision is not whether to buy these or not, but rather which color!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wont recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expect more better sound i went back to my studio beats instead

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have already stop working. I have to use my AppleCare for repairs

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    powerbeats pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked great for a month and half. Now can only get the right side to work

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Did not like them

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone calls did not work so well...A little uncomfortable too...

    No, I would not recommend this to a friend