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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30023 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1450 Showing 28,981-29,000 of 30,022 reviews
  • Rated 3 out of 5 stars

    Beats Green Moss

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coolest color to get for these the bass not the best and overpriced

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Throwthewholethingaway

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gourmet Garbage. Trash. Waste. Debris. Junk. Scum. Litter.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it long term

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working right as the warranty went out. Not worth the price

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good overall, but they bother a little in the eardrum.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My sisters headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These take a while to become additional. But they get the job done.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pricey and not great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive. Does not feel comfortable. Would not buy them again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible, for 200 headsets i wish i vould return the junk.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound not as good as I thought it would be, somewhat disappointed!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Great for the price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're comfortable and stay in the ear well. The sound quality it's great for the gym or out and about use but not for an audiophile. The sound while on the phone seems to be good for both parties. Easy to pair on android or apple but doesn't always connect instantaneously.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Subpar overall

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Bose Soundsport Free Wireless, Apple Airpods, and these. So I have had a full range of experience with the wireless headphones that are supposedly leading the industry. Here is my take... Sound: Sound quality as far as clarity and range would probably have to go to the Beats. They sound very clear and give a multitude of "surround sound" feel when listening to all types of music. With that being said, they do not go as loud as the others and do not have as good of a bass feel to them. If you are a person that listens to rap or rock often, you will not like these over either of the other two options. For the full sound experience, I would go with Bose first, then Airpods next, and these last. Sound deadening: Bose by far! When the Bose are in your ear, you will not hear a single thing around you. Not your own voice, not the weights people are slamming around, not a car approaching and honking their horn for you to move, no whining children, absolutely NOTHING! Behind those, I would rate the Airpods and Beats are close to about the same. You will hear a bit of noise here and there in the surrounding areas but not really enough to disturb your listening. I do, however believe that because of the fitment and the way that the Beats burrow into the ear canal a bit better than the airpods, they have a tendency to prevent more sound from escaping. So in other words, you can still hear noises around you but the music or whatever you are listening to does not seem to lose much effect whereas the Airpods seem to need to be turned up just a notch to drown out sound. Bose, Beats, Airpods for this category. Fitment: by far these are the best fit. They hang on the ear giving you a snug, secure feeling on the ear. They do not hurt the back of the ear. They come with four ear fittings to adjust to your preference. I have used all three when I run and workout and these are the most comfortable when it comes to that. The Bose are a bit bulky and you will likely always have in the back of your mind that they are falling or getting loose, but in actuality they fit in the ear pretty well and never budged a bit. Still not as comfortable a fit as these. The Airpods come last in this category for me. They always feel flimsy in the ear and I find myself constantly checking the fit. I bought some aftermarket covers to help hook them in the ear which made them much more comfortable but I still feel uneasy with them in the ear. If you are really going hard (jumping, rolling around, many head movements and changing directions) I would recommend the Beats by far. Connectivity: Absolutely horrid. These headphones disconnect from my phone even while it is sitting right in my lap. I don't have to be far at all for them to just randomly disconnect for a moment or get really static like before reconnecting. There are often times when one earphone will not connect and the other will. Sometimes when I answer the phone through the phone or directly through the earpiece, they will pick up but there is no sound on my end or the callers end. More than on occasion the sound will completely drop from one earphone while I am listening to a podcast or music and I have to completely stop whatever I am doing to reconnect both. Not happy at all about this. Never had this issue with either of the other two options. Look: Airpods look the best to me, then Beats, and finally Bose. Bose look ridiculous because they are so bulky. The other two are give and go depending on what your personal preference might be. Overall: I paid way too much for this product for it to be sub-par. I do not like the sound quality as much as the others (because in my opinion bass matters) and the connectivity issues are a deal breaker for me. The last thing I want is to be hooking up a big fish and having my headphones suddenly drop the sound and kill my vibe. Definitely not worth the money over the Bose if sound and connectivity are big things for you at all. The only benefit this piece has over the others is the fit over the ear. Plain and simple. I recommend that you try other options because without a doubt these ratings are mostly based off of personal experience, but I can say assuredly that I would not recommend this product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Be careful

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average sound , not what I expected for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Poor microphone operation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good but i use them for conference calls and they were very choppy for others to hear me. I returned and replaced with air pod pros and no longer have that issue.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Charging issues

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds don't charge correctly. Even if it shows it's charging in the case, one side will be dead when i take it out. Definitely not worth the price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought them for the holiday; My daughter loves them no complaints

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    My experience with the AirPods are better

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are cool i love that it came with different size inserts for your ear canal. The downfall... the part that goes around your ear hurts, the pressure is too much for the cartilage. I’ve had mine for 4 months and they are already developing problems as far as quality. Also in my opinion the AirPods are louder

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    There alright need to be more comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok so far Has it flaws and it’s ok wish it had better comfort on my ears

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Peni5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh....sound quality wasn’t that great. Maybe I am too used to the over the ear headphones that help blockout noise? For example, at the gym, i have to turn these all the way up in order to hear my music over the gym’s music. Very frustrating. First pair of Beats and I am honestly shocked.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay product not too bad just idk quality is okay too

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Battery

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery doesn’t last long and I have to kept changing them

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Powerbeats Pro

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really impressed with the Sound quality for a Pro Version,

    No, I would not recommend this to a friend