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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30023 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1451 Showing 29,001-29,020 of 30,022 reviews
  • Rated 3 out of 5 stars

    Powerbeat pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The average distance between phone and Device is no long enough .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Brought on March 23 left one is no longer working.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought on March 23 and the left one is not working. Very disappointingly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Uncomfortable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks good….sounds ok…but uncomfortable after 30mins

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So disappointed. They used to be a good products. JABRA Rocks!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are okay but definitely would not ever purchase again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not Happy with the product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not Happy with the product it doesnt work properly sometimes

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They aren’t most user friendly for people wearing glasses.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have great sound quality but I can't justify paying $200+ for something that only lasts 8-12 months. I have to buy a new pair every year.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats wireless earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, good concept, but uncomfortable around the ears

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Dead in the case!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds deliver excellent sound when they work. But after using them for a little over a year, both of the charging cases have gone out! They are too pricey to have such a short lifespan.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not like

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped charging after a few months n couldn’t return or exchange

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ihop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The beats by Dr. DreDid not fit my ears correctly I returned it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I do not recommend.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not keep a charge long. Last just up to 30 to 35 minutes on a full charge.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DVD player? Why did you deliver me a DVD player??

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How do you order these headphones and get a huge box with a DVD player in it?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Possibly the worst earphones ever. Do not purcahse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE WORST EARBUDS. Do yourself a favor and avoid these. Each earpiece fails to charge in the port due to a design flaw, leaving one earpiece charged and the other one dead. They fit horribly, regardless of the inner ear piece used. Very uncomfortable, especially the middle part of the outer ear. After an hour of use, pain is felt. Can not be used for phone calls after 3 months, you can hear the other line but the caller can not hear you well. Described as "distant and choppy". Chunky ugly case. The colors were nice and the profile pretty discrete. Got these for running and again, they hurt your ears after about an hour. Can't return to Best Buy after as they broke a couple months after purchase. So mad for the price these cost it's a complete rip off.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    C

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like these. They are very complicated and quality is not good.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Loses volume in less than a year

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my second pair and both pairs never dropped or wet. Overtime one earbud would get low and eventually stop working. Never buying these again, super disappointed in apple & beats.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don't have anything good or bad to say about the p

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't have anything good or bad to say about the product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Terrible microphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound when wearing but the microphone is absolutely terrible. No one can hear me when I get a call and it’s absolutely frustrating for the price. Best Buy and beats have done nothing to help me solve this issue

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery is bad and can be better compatible with the phone

    No, I would not recommend this to a friend