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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30023 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1452 Showing 29,021-29,040 of 30,022 reviews
  • Rated 1 out of 5 stars

    The left earbud has stopped working after 1 month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbud stopped working after 1 month. So dissatisfied with the cost

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 1 out of 5 stars

    Well made, very cheap sound quality for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned item as original airpods has better sound. These sounds like cheap dollar store headphones. They feel nice, but do clamp down on the ear a bit. They do pair well like airpods, but lack any real sound quality

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Refund

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Un reliable poor usage battery defect I deserve a refund

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It's unfortunate.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine out worked for a week and a half. At that point, the right one wouldn't charge and the charging case wouldn't hold a charge. Apple sent me a new right ear bud and charging case but the right one would still produce no sound. I blame the fact that the serial numbers of the left and right one did not match anymore. Apple blamed the fact that I have an Android. I even did a factory reset on my phone to make absolutely certain that my phone was not "remembering" the old serial number and rejecting the new one. After 7 hours of time on the phone with apple and them telling me in order for them to send me another that they would have to put a hold on my bank account for the price of a new one, they are absolutely being returned.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is not as good as a traditional on ear headphone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds really flat, no bass, has an echo sound to it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Very Pleased

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound and easily adjustable with the iphone. Customized Audio is a great feature. Battery is long lasting. Comfortable with Eyeglasses on. Prolonged wear does cause a little behind the ear discomfort

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Terrible charging system

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your money on these. The charging egg thing is awful. Many workouts ruined wasting time trying to get these things charged. Terrible design. Great when they work. But that’s rare

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than a month and right headphone is not working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Why didn’t add the noise canceling?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why didn’t add noise canceling on It? ? ??? ??

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok but not for me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hurt back of my ear after exercising for a few days.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase in 2019, one side already stopped working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    worthless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is not good, should have been clearer for the price paid.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible and uncomfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are garbage. I was upgrading from my Plantronics Backbeat fits which were amazing and sounded great, but they were deteriorating after many years of exercise use. These Powerbeats were an extreme downgrade in sound quality AND comfort as compared to the old Plantronics. The sound was tinny and thin in the midrange...Mostly indistinguishable from the intended mix of music. Nearly no bass at all. Just TERRIBLE SOUND. I tried ALL of the different sizes of ear tips. I tried changing the angle in the ear. Nothing helped. Beats has done it again. They might be the worst headphone company in the game. Buy something else if you like music and comfort.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Powerfully sound painful design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hurt my ears i was looking for an all day one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Husband dislike them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband not satisfied with the earphones. Not worth the price!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not loud earbuds… and the base is terrible. I tried the different tips in hopes of gaining better sound quality, but only minimal gain. Do not waste your money if your seeking something with a kick that needs to be turned down.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Left ear won't charge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I going to try and return - this is the second set with the same problem. Left ear works for a while but then will not charge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 1 out of 5 stars

    Avoid these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glitchy crap. They fit well, and worked for months, but now that I can't return them the right side won't play. They don't get loud enough (when they were working). AVOID.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Would not recommend

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these less than 6 months and the left earbud doesn't work. It won't charge. So I don't know if it's a problem with the earbud or charging station. Would not recommend.

    No, I would not recommend this to a friend