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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30023 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1455 Showing 29,081-29,100 of 30,022 reviews
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Not good headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enouh bass the right ear piece never wanted to charge do not recommend

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Pro beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine didn't hold charge good. They were also uncontrollable to the upper part of my ear as well as well as to the enter part of my ear. That was despite enter exchangeable buds

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Charging issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to love these AGAIN, as they are my 2nd pair. They fit my small ears perfectly. The sound is very good. The major problem with them is the charging. When the case is closed, they can get joseled around and get out of place, thus not chargi g. I have spoke to customer service about this and got no solution other than to go to the Apple store.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Long lasting

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great and they last for quite sometime before either dead as well as the case. The design gives it a more secure hold versus AirPods

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Rude manager

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is perfect but it had a deal if you buy the headphones you get 4 months Apple Music free and Best Buy didn’t want to give me the 4 months and the manger was very rude.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Right earbud dead

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They started off nice. Bought in january and now the right side won't play music or even up. Kept pristine and never dropped or anything.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Pairing

    Rated 1 out of 5 stars

    Right side ear bud does not pair with phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the ear bud does not pair . I have to struggle to get both ear buds to be paired to my phone. Not a right choice.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Okay if you don’t care for quality sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay I guess. Caught them on sale. Not satisfied with quality (shallow overall). No heavy bass. Shrill trebles. Mid-tones are lost. Uncomfortable also. Returned.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Great over the ear earbuds.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great. They have a long battery life and a great range. I can go anywhere in my house, away from my device and have no static or disconnection. I have a 4 bedroom, 2 story house. At work, i was able to walk at least 200 feet away from my device, with no issues. Orginally, one thing i didnt like was that I could only pair these with one device at time. Meaning if i have it paired to an ipad, i cannot pair to my phone until I unpaired it from the ipad. There has been a software update for beats products. Now I am able to pair to 2 devices at one time. Having over the ear earbuds is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Runners/gym-goers/active people rejoice!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great at what they were designed to be which are sport earbuds for the average runner/gym go-er/active person. If you fall into that category, you’ll appreciate these because as I’m sure you already know, finding good earbuds for the gym that can stay put and take heavy sweat are really really hard to come by. Sound quality is pretty good and not having a super tight seal is ok too because it allows for ambient sound to come through which is sometimes needed and it really isnt that bad anyway. Leaving bad reviews for sizing/fit issues and technical issues, I can somewhat understand. But alot of the bad reviews on here are from users that want these to be something other than sports earbuds. Thats what airpods are for.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned. The fit was below average. Noise cancellation was abysmal. My line of work is a bit noisy. And I could hardly here what was playing through the earphones

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Apple Waste

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are crap and a waste of money. They do not retain a connection, ever. Don't waste your money, buy anything else.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cheaper is better sometimes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My other wireless non name brand headphones were better. When i work out it stops playing automatically even when its fully charged....waste of money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lasted slightly over a year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were decent while they lasted. Bought them last spring (about 15-18 months ago). They no longer keep a charge.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound, fit and quality are missing from these Beats. I went with the Samsung Galaxy Earbuds and I am very happy, particularly compared to these Beats.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is something you have to tinker with in the settings on your phone if it’s not already on base. The case is way too big to be convenient. They don’t tell you in the YouTube reviews that the wrap around part means that if you wear glasses then it’s not the best fit. The controls aren’t that amazing either. Either get the over ear noise canceling beats or the air pod pros. This in between stuff is a waste of money. I dumped them on my sister

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    FAULTY

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are constantly disconnecting. I have updated firm ware. Unpaired and repaired. They show they are connected yet no audio comes through. I have to turn my bluetooth on and off constantly to get them to reconnect. This is with my phone in my pocket. If I bend down, it seems to disconnect them too. I wish i never bought these. They also stay connected even when not in my ears, though they SHOULD pause the audio when not in ear. Awful product.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Uncomfortable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very uncomfortable,the connection is a bit sometimes too. I don’t believe I will ever purchase any again

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Bad noise cancellation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good with Noise cancellation. Also charging case is quite heavy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    I love this beats headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless headphone for me, very comfortable to wear, easy to use, automatically turn on and off, long battery life. I love the way it stay on my ears even when I’m working out. Beautiful sound.

    I would recommend this to a friend