Customer Ratings & Reviews

I was very excited to receive my powerbeats pro, and when I did, I immediately liked their size and how they fit in my ears. I have been looking for some time for earbuds that would stay in my ears, and I can confidently say that you will have no problem with these. The sound quality is pretty good, although not quite on par with my beats on ear headphones. The primary knock against sound quality is that they are not particularly loud. You can have them on the highest volume and still left wanting more. My biggest complaint about them is the case. Most people complain about its size, and while it is large, the size does not bother me. What bothers me is that it has smooth edges and a matte finishing material or compound on the surface. This makes them quite difficult to grip and quite easy to drop. Since you will most likely not be putting them in your pocket, put them in a bag or something, because you will likely drop them at some point.

Good neutral sound. Works without requiring connection to an app. Short battery life (but gotta compromise with the size). Very poor connectivity. If I leave my room the sound gets cut off. Requiring a Lightning cable for charging is dumb. Should've been USB-C. Left earpiece kind of hurts my ear a bit.

They don’t connect to phone can’t connect at same time . Annoying . Want refund.

I had high hopes for these but unfortunately they were uncomfortable in my ear and the sound was not what I expected from beats I returned this item

Battery dies fairly quickly and charging takes a while. Lucky for Bestbuy they only give you 2 weeks to make a return or I'd take them back.

Wont stay connected. People can’t hear me and I can’t hear. They disconnect while connected during a call

Right one stopped working and have had to repeatedly reset and reconnect them to my iphone

Only worked for a few days then stopped. Wouldn’t charge after that. Can’t return it either. Oh well.

Garbage do not buy, one or both are always dead. Can not tell if they are both actually chargung and if case moves at all they turn on and go dead in case, so EVERY TIME i try to use them one or both are dead. Complete waste of money. And at the time of purchase at the location i purchased them they said they were no longer offering the best buy warranty on headphones. So i am stuck with the garbage product.

Decent sound case is to bulky from what i wound be needing

They look cool but the sound is super low like you could still hear you’re self singing along so sounds kinda sucks in my opinion

These are absolutely awful. I got them on sale for $150 had them for a week and they are going back for sure. I don't know why people that paid $250 for these love them, they must be in denial. Constant connection issues, has sound leak, sound is weak and lacks depth. They also become uncomfortable after 20 min. I can't imagine working out with these. The lastest v3... Firmware made them even worse. Second time beats disappointed me.

I bought these headphones about 6 months ago and they are already broken. I wear them maybe 2 hours a day for 5 days a week to work out. They have not been dropped or miss treated at all. They connect to my device but make some buzzing sound while not playing any audio. I went to submit something to Beats/Apple and they wanted $99 for “repair”.

comes in different color, clear sound, not comfortable unable to use it.

Great sound, secure fit, long lasting battery, and the volume up and down button on the earbuds is a plus

Wanted ear buds without cords. These are easy to use and come with different size ear buds. The worst part is that depending on color you are charged a different price. For instance, these were $50 cheaper then the blue ones I wanted. I think that's pretty shaded from either Best Buy or the manufacturer....that is why the 1 for rating

Purchased these with such high hopes and very acclaimed reviews. Had it for less than 2 weeks and the left earpiece glitched twice and I had to reset the headphones. Also, the left earpiece constantly drained on battery and would not fully charge. Also i kept the headphones outside of the case on a counter unused and still the battery was drained. Highly disappointing.

A couple of weeks after using it one of the headphones started to not work properly and it has been giving me a really hard time

Not as loud as I thought it would be for beats. Keeps cutting off or only one ear will play.

Great sound-except the right ear. Had them for 3 months. The right connects most times. But 1 out of 6 I got nothing.