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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30023 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1458 Showing 29,141-29,160 of 30,022 reviews
  • Rated 2 out of 5 stars

    Beats with no beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After only 28 days of used one stop working,not sure if I can get a replacement or refund but I'm going to try

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Pairing

    Rated 4 out of 5 stars

    Very nice sou d

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound ans how secured they fit, comfortable while working out. One feature not appreciated ia that you have to pair it every time if using with multiple devices.

    I would recommend this to a friend
  • Cons mentioned:
    Pairing

    Rated 1 out of 5 stars

    bluetooth connection

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been having alot of problems getting both to pair lately

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fair beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alot of money for a not so good product. I love my headphones much better. Not very good sound for that price

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mediocre

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're ok. I have cheaper ones that sound better. I expected a lot better sound for the money I paid.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    average sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is average and does not stand out at all.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't fit on ear correctly.. awkward Returned and bought JBL..still fit funny tho so maybe just style

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    GARBAGE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are Garbage!!! Got them last Christmas - They literally worked for less than 12 months - even took them to apple for repair after 3 months of owning them. Find another pair - or pay for the extra warranty - otherwise, DO NOT BUY THESE. AirPods are better - but they don’t stay in the ear while working out - so beware.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    None

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep disconnecting from my cell phone during calls while talking

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh!!! Apple Screwed The Pooch on these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only really works with Apple product. When I connect them with my Samsung, most of the features are all gone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Hands free perfection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hear great, very comfortable Holds a good charge and easy to set up

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    HEADSET LOSES CHARGE FUNCTION

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LEFT SIDE OF WIRELESS HEADSET WOULD NOT KEEP A CHARGE AND ENDED UP ONLY CHARGING TO 35% EACH TIME!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Worst headphones.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just terrible. Headphones will not charge in the case.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Broken

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Month in and one doesnt work. They were working good up until then

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Bad charging.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charging intermittent at best. Wicked frustrating. Returned.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I returned the product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were good but after wearing them a while they start to hurt your ear

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They don't hold a charge!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a big disappointment. They left earpiece would not hold a charge I read reviews after a bit too late. The case when is fully charged also dosent last I believe there is a lawsuit against Apple for this defective product.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Disconnect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly disconnecting from phone and don’t work properly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ONLY 2 months and they don’t work smh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I BOUGHT THESE HEADPHONES 2 MONTHS AGO AND ALL OF A SUDDEN THEY STOPPED WORKING! One side cuts on and off, it still says it’s paired to my phone playing music but no sound. Also the other side is just a buzzing sound. My cousin got hers couple weeks after I got mine and she had a problem with it and returned it back for a new one. SMH

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    2 year review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these beats 2 years ago on Black Friday. The sound quality is great. The controls are easy to manipulate when they are on your ears. They were easy to pair with my android phone. I've taken excellent care of them over these 2 years. I've used them at the gym, road trips, on flights.. everywhere. For the price, they absolutely delivered. These earbuds are 5 stars in terms of bang for the buck. The only reason I didn't give it 5 stars was because the sound in the left earbud has dwindled down to a loud whisper. I haven't damaged or dropped it. Probably just from a lot of use. But, when i have both earbuds in, the right earbud is noticeably louder and it throws off the experience. This started happening about a year and a half into ownership. Solid earbuds for the price, but don't be surprised if one or both earbuds give up on life after an extended period of use.

    I would recommend this to a friend