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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30040 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1459 Showing 29,161-29,180 of 30,050 reviews
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Beats are bad

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible ear buds. For the price you think it would be alot nicer.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Wouldn't recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Issues with update caused pairing issues. Returned for something different.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is real flat. No bass at all. Don't waste your money. Wish you could try them before you buy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Expensive and it stopped working

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good while it lasted....for a whole 3 days. The left bud stopped working. Unknown why

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Good product but wouldn’t buy again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these in 2020. Three years later, one of the earbuds dies significantly faster than the other. I charge them both at the same time always, so it’s very annoying. They also have started randomly disconnecting from my phone every once in a while. Before this started happening, I liked the product. Phone calls and music were clear. I’m disappointed that only 3 years later I’m having issues. I’ll be trying a different brand instead of purchasing the same headphones again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beats with no beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After only 28 days of used one stop working,not sure if I can get a replacement or refund but I'm going to try

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Charging

    Rated 4 out of 5 stars

    Great Headphone Horrible Charging Case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! Love the quality and sound so much I bought my boyfriend a pair. I am giving 4 stars because not only did my charging case fail within a month of purchasing my boyfriends charging case did as well less than a month in. Not sure why, but I have friends that have similar headphones and have experienced the same thing, They do eventually end up working but you never really know when the headphones are charging or not until you begin using them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Pairing

    Rated 4 out of 5 stars

    Very nice sou d

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound ans how secured they fit, comfortable while working out. One feature not appreciated ia that you have to pair it every time if using with multiple devices.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fair beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alot of money for a not so good product. I love my headphones much better. Not very good sound for that price

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mediocre

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're ok. I have cheaper ones that sound better. I expected a lot better sound for the money I paid.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Pairing

    Rated 1 out of 5 stars

    bluetooth connection

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been having alot of problems getting both to pair lately

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh!!! Apple Screwed The Pooch on these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only really works with Apple product. When I connect them with my Samsung, most of the features are all gone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't fit on ear correctly.. awkward Returned and bought JBL..still fit funny tho so maybe just style

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    None

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep disconnecting from my cell phone during calls while talking

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    HEADSET LOSES CHARGE FUNCTION

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LEFT SIDE OF WIRELESS HEADSET WOULD NOT KEEP A CHARGE AND ENDED UP ONLY CHARGING TO 35% EACH TIME!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    GARBAGE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are Garbage!!! Got them last Christmas - They literally worked for less than 12 months - even took them to apple for repair after 3 months of owning them. Find another pair - or pay for the extra warranty - otherwise, DO NOT BUY THESE. AirPods are better - but they don’t stay in the ear while working out - so beware.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Buy these!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable! Won’t fall out of the ear! Sounds is great!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    average sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is average and does not stand out at all.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Broken

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Month in and one doesnt work. They were working good up until then

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Worst headphones.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just terrible. Headphones will not charge in the case.

    No, I would not recommend this to a friend