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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30023 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1460 Showing 29,181-29,200 of 30,022 reviews
  • Rated 2 out of 5 stars

    Low battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charge box is no close very well and they earphones keeping without charge

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Unmatched

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these headphones years ago but they got lost when my family was in an accident. I have had several other replacements but nothing ever matched the comfort, sound and ease of operation that these headphones gave me. They were always comfortable and I love the tap on the side to operate them.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    To quiet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were ok just the sound wasn’t as good at the iPod pro

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Using Apple charging cable incompatible with USB C

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quickly ordered for my friend as a gift, later realized it uses Apple connector to charge which is not compatible with everything else as my friend does not use Apple. She has to carry an incompatible Apple cable in additional to standard USB C cable. This is the reason I never use any Apple products.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found very uncomfortable. They kept falling off of my ears.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Musictomyears

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return them very difficult to work and the design hurt my ears

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very flexible to.cover all ear sizes. It would.not stay in my ear

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    I’m loving my new beats

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m loving my new beats, they are light and most important they stay in my ear. They also talk and tell If you want to answer an incoming call. They connect my apple watch too.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible. Buy something else

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst Bluetooth wireless headphones. Connectivity issues from day one. Every single person I spoke to on the phone using these said they couldn’t hear me or I sounded muffled, no matter what I tried. I went back to my original AirPods out of frustration with these. Do not buy!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good for hands free calls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear fittings were not comfortable. The sound quality was mediocre. Poor call quality, Mic for hands free calls were poor compared to other head phones. One side kept shutting off despite being 100% charged. The buttons on the side didn’t work. This could have been a defective product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pricey and useless

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is terrible getting help from apple not the best even when I did update and reset like they said they made me feel like I wasn't doing something right! If they don't work they don't work it does not cancel background noise like it says plus they're super pricy. Wouldn't recommend

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because you can only have one phone connected to your Bluetooth

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Yes

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work. Good battery, sound quality and ear-fit

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Charging, Connection

    Rated 1 out of 5 stars

    Don't waste your money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio quality is great The comfort is amazing. The problem is the charging box is horrible. It almost never charges the left side even though it's placed in there correctly. When you pull them out sometimes one will link and not the other, which means you have to constantly put them in and out of the box. There's nothing more frustrating than giving you the gym and only having one earpiece that's charged. I fought with them for over 3 months and finally just gave up. It's too bad too because they're actually really nice once they're both charged and they both work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a fan of Apple, and these proved why

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hurt like I had my head in a vise. Bought them for a flight from El Paso to Savannah, and by Houston I was ready to throw them out. The hooks hurt, a lot. And judging by how much these have dropped pricewise, I can see why. Went with JBL UA Rock edition, and far better comfort.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Wireless Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best wireless headphones I then ever had in my life. You can hear all the sound such as bass and high hats. Rather its podcast or music they provide the perfect sound. After having them for 3 years. I accidentally wash them and they still work like there brand new. I recommend these wireless headphones to everybody

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    broke twice , dnt buy !

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered these as a gift for my dad and they broke twice. I had to get them replaced through best buy and they neglected to the replace the 2nd pair even though those broke as well. I reached out to Apple and ended up purchasing the airpods instead. These are overpriced overhyped junk.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a big fan. Didn’t think they sounded too good.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery was bad and color also faded so had to return this

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Debatable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be a lot better for the price. Overall a fair value.

    No, I would not recommend this to a friend