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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30040 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1461 Showing 29,201-29,220 of 30,050 reviews
  • Rated 2 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I could finally get these to bloodroots for tv, the sound wasn’t very loud.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my left ear well but not my right ear piece It hurts after sometime of wear

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not satisfied

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have small ears and they hurt me and the charging case is HUGE for a pocket.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Low battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charge box is no close very well and they earphones keeping without charge

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Using Apple charging cable incompatible with USB C

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quickly ordered for my friend as a gift, later realized it uses Apple connector to charge which is not compatible with everything else as my friend does not use Apple. She has to carry an incompatible Apple cable in additional to standard USB C cable. This is the reason I never use any Apple products.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    2 year review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these beats 2 years ago on Black Friday. The sound quality is great. The controls are easy to manipulate when they are on your ears. They were easy to pair with my android phone. I've taken excellent care of them over these 2 years. I've used them at the gym, road trips, on flights.. everywhere. For the price, they absolutely delivered. These earbuds are 5 stars in terms of bang for the buck. The only reason I didn't give it 5 stars was because the sound in the left earbud has dwindled down to a loud whisper. I haven't damaged or dropped it. Probably just from a lot of use. But, when i have both earbuds in, the right earbud is noticeably louder and it throws off the experience. This started happening about a year and a half into ownership. Solid earbuds for the price, but don't be surprised if one or both earbuds give up on life after an extended period of use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    To quiet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were ok just the sound wasn’t as good at the iPod pro

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Charging

    Rated 2 out of 5 stars

    Missed the Mark

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sounds pretty good and stay in place during a lot of moving around, but that's about all the good I can say. First off, these things NEVER wanted to sit in the charger the right way. I'd have to fiddle with them to get them to properly seat in the charger, and then if I so much as put it down too hard, 75% of the time, one of them would inevitably move and not charge. Then, every few weeks, one or the other would bug out and just give me weird digital/static type noise, instead of what I was trying to listen too, would come out and I'd have to mess around for 30 minutes unpairing and repairing to get it to work again. Finally, after 4 years, the right one went out and would not work again. Pretty dissapointed considering the price.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found very uncomfortable. They kept falling off of my ears.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Beats

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my favorite earbuds comfy sound quality good battery life is long

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Musictomyears

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return them very difficult to work and the design hurt my ears

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very flexible to.cover all ear sizes. It would.not stay in my ear

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good for hands free calls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear fittings were not comfortable. The sound quality was mediocre. Poor call quality, Mic for hands free calls were poor compared to other head phones. One side kept shutting off despite being 100% charged. The buttons on the side didn’t work. This could have been a defective product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible. Buy something else

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst Bluetooth wireless headphones. Connectivity issues from day one. Every single person I spoke to on the phone using these said they couldn’t hear me or I sounded muffled, no matter what I tried. I went back to my original AirPods out of frustration with these. Do not buy!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love them

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable affordable great quality sound perfect for hiking and listening to audiobooks

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Unmatched

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these headphones years ago but they got lost when my family was in an accident. I have had several other replacements but nothing ever matched the comfort, sound and ease of operation that these headphones gave me. They were always comfortable and I love the tap on the side to operate them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Pricey and useless

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is terrible getting help from apple not the best even when I did update and reset like they said they made me feel like I wasn't doing something right! If they don't work they don't work it does not cancel background noise like it says plus they're super pricy. Wouldn't recommend

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because you can only have one phone connected to your Bluetooth

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a fan of Apple, and these proved why

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hurt like I had my head in a vise. Bought them for a flight from El Paso to Savannah, and by Houston I was ready to throw them out. The hooks hurt, a lot. And judging by how much these have dropped pricewise, I can see why. Went with JBL UA Rock edition, and far better comfort.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    broke twice , dnt buy !

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered these as a gift for my dad and they broke twice. I had to get them replaced through best buy and they neglected to the replace the 2nd pair even though those broke as well. I reached out to Apple and ended up purchasing the airpods instead. These are overpriced overhyped junk.

    No, I would not recommend this to a friend