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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30040 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1462 Showing 29,221-29,240 of 30,050 reviews
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Yes

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work. Good battery, sound quality and ear-fit

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a big fan. Didn’t think they sounded too good.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery was bad and color also faded so had to return this

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Great Buy when they are on sale

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these for work in an open office environment. The sound quality is great and the background noise is non-existent. Only issue i have had is they do not always connect to my calls on the 1st try.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Debatable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be a lot better for the price. Overall a fair value.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Don't waste your money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio quality is great The comfort is amazing. The problem is the charging box is horrible. It almost never charges the left side even though it's placed in there correctly. When you pull them out sometimes one will link and not the other, which means you have to constantly put them in and out of the box. There's nothing more frustrating than giving you the gym and only having one earpiece that's charged. I fought with them for over 3 months and finally just gave up. It's too bad too because they're actually really nice once they're both charged and they both work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Wireless Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best wireless headphones I then ever had in my life. You can hear all the sound such as bass and high hats. Rather its podcast or music they provide the perfect sound. After having them for 3 years. I accidentally wash them and they still work like there brand new. I recommend these wireless headphones to everybody

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    I’m loving my new beats

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m loving my new beats, they are light and most important they stay in my ear. They also talk and tell If you want to answer an incoming call. They connect my apple watch too.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    returned them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    returned them as they did not work for me. Too bad

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love these

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost a previous pair of my Powerbeats Pro. Ordered previously through best buy always quick shipping and delivered early both times. My headphones were in perfect condition they packed them safely. Much appreciated! Also love these headphones the clarity of the music or phone calls is fantastic. Also great fit on my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Sounds good and has good noise cancellation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because of how they’re designed they won’t fall out of your ears and use them for the gym as even the new AirPods Pro tend to fall out. Cons: the case is pretty big compared to the AirPods and while the noise cancellation is great you can’t have a conversation with them on if you are around people

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor experience

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One ear bud won't consistently charge despite being perfectly seated in charging case. This is apparently a common problem with Powerbeats Pro. I will be returning these.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. Stopped working on one ear couple weeks ago. can’t be returned now. So basically only worked for 3 months. Way too expensive to have this issue. So angry. i do not recommend this brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Quit after a few months

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I barely had these and they quit working. The right earbud would not hold charge. If you do not buy the warranty dont waste your money because they wanted me to pay to have it fixed after only a couple months of use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I expected

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though I was getting a deal when I purchased them only to return them . Sound quality was not what I expected. So I decided to just get air pods . If you want a whole lot of treble and no bass then you might just like these probeat headphones

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    The Best Ever!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best ever wireless headphones! I did extensive reviews and decided on these and I’m not disappointed at all. I love how easy they are to put in. I love the sound. I love how they operate along side of apple like Siri etc. The one touch operation is so easy and convenient with both sides working separately yet together. I love how they work along side my Apple Watch and iPhone. They are such a great purchase in so many ways and I’m so happy I choose these.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of junk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones never fully charged. While I had them hooked up for the initial charge the light turned off. The headphones stopped connecting to my phone and never turned back on. They were only 4 hours old. Complete waste of money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overpriced and cheap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall build material felt cheap and was very uncomfortable i liked how the headphones wrapped around the ear but the sound was terrible it felt like music was playing from down the hall

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My power beats with the cord finally broke and I upgraded to the beats fit pro. Total regret, the sound quality was not nearly as good and the wing hurt my ear so bad. I returned them and got the power beats pro instead and they are the best. Sound quality is awesome they are comfortable and light and work great for my workouts.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Charging, Connection

    Rated 2 out of 5 stars

    Decent sound, everything else is kind of bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good neutral sound. Works without requiring connection to an app. Short battery life (but gotta compromise with the size). Very poor connectivity. If I leave my room the sound gets cut off. When this happens, the sound on each earpiece often gets out of sync and I have to reconnect them. Requiring a Lightning cable for charging is dumb. Should've been USB-C. After wearing them a while, my ears kind of hurt. Even after adjusting the bands. The set doesn't come with alternatively sized ear pieces either, which could've helped with the light irritation. Ultimately, I think I'll return these.

    No, I would not recommend this to a friend