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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30023 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1463 Showing 29,241-29,260 of 30,022 reviews
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Beats

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love them! They are great for workouts and they don’t fall off. The sound is perfect and the battery life is good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. Nice fit, but the sound is a complete disaster. Couldn’t believe my ears. No bass at all. Maybe I am too spoiled by my Bose products. Returned the earphones after a couple of hours.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible sound quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stay on your ears ok. The sound quality is terrible. It sounds like music played on a low grade PA system at a dumpy department store like Shopko. Zero bass. Tiny. Faint. Not very happy at all.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Comfortable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear sound that allows clear articulation and comfortable fit.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Best earbuds for running

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds! They are my favorite thing to use when going for a run so that my earbuds never fall out. Finally bought a second pair when I lost the first pair that I had for over two years. Never had any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best earbuds I've used.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these a few months ago and after about 20 minutes I knew I was going to write a review but wanted to wait a bit to get a good handle on them. I've logged hundreds of hours now and it seems I continue to like these more and more. Audiobooks, podcasts, or YouTube videos make up 99% of what I listen to through these. Turning off and on automatically when you pull them out and put them in has lead me to realize that I don't like power buttons. I've always been one to truly value when companies remove needless steps between me and what I'm trying to do as I am a very impatient person. These feel so streamlined, If I want to listen to something I just take them out of the case, insert them in and hit play on either bud, after that they pause and resume on their own on removal and insertion and it works flawlessly. Battery life is outstanding, they claim up to 9 hours, I work a 10 hour shift and these have never even once died on me before my shift was over, hell, I think I've even gotten 11 or 12 hours out of them. But music does tend to consume more battery than what I listen to so that's probably why I get such good battery life. In any case, these charge so fast it wouldn't matter anyway though. The battery life and charge speed of the case are amazing as well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BOGUS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case charger port no longer fits the given charger!!!i have no clue why! So I cannot charge my beats.. and now they wont sync. Ive had them since new years

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good quality, Sound cheap.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Powerbeats could have been so good. Physically they were great. They worked great. But they sounded like cheap junk. Mine went back to the store as soon as I had my first listen.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible sound and painful to wear

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! I really can’t believe that they sell these things. The sound quality is awful and they are the most uncomfortable headphones I’ve ever tried. Returned them right away

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Excellent EarBuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my wife because the AirPods that I got her kept falling out of her ears. I even tried getting her AirPods Pro ... still no good. These hook over the ears, have the H1 chip for easy pairing with her iPhone, each earbud can be used independently, and they are comfortable. She is thrilled.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sadly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality these were a birthday present so we got them a bit early and they stayed in the box by the time they were given I got online and Best Buy says no longer returnable

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them ! Great to work out with! Others fall out of my ear ! These don’t ! Sound is great too!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Bulky, expensive, big case, good sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the airpods and these feel very bulky compared to them. The case is also 10x bigger. I didn’t notice much of a difference in sound quality compared to airpods except for these have slightly a bit more bass. I hate the case. It’s HUGE. It’s uncomfortable and it’s not something you’re going to put in your pocket unless you carry around a purse or a gym bag. The fit on these headphones is okay but they are not very comfortable to wear for hours at a time so even though they have 9 hours of battery life compared to 4 hours on airpods it’s not like you’re going to wear them for more than 4 hours at once because they’re way too uncomfortable to wear that long! I personally would get the airpods, they’re so lightweight and compact compared to these, as well as have a much more affordable price. The only reasons I would get these 1. You work out a lot and other headphones would fall out because your work outs are intense, and/or you sweat a lot. 2. You tried the airpods and they just don’t stay in your ears. If not I would just get the airpods. They’re so much more comfortable to wear.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beat headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this headphones but I was disappointed because the battery only lasted about two. The older ones I had lasted longer without having to be charged so often.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    WOW!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm wearing them right now and wow what a difference already! It only took me 2 days to exchange the powerbeats 3 for the pro's and I'll tell you why. The 3's we're hurting my small ears even after changing the tips. So IF YOU WANT COMFORT AND BETTER SOUND the pro's are a great investment. We'll spent shhhmonies. I do wish they were cheaper but oh well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    After 16 days they shot down

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 16 days they shot down and Best Buy warranty is just for 15 days... So, you only clean your hands and gave me a phone number of Apple Store

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Nice present or gift for yourself

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely recommend. The base is good. It lasts good amount of hours. I got these for my man he works in construction and they last him all day. Easy to connect durable. Dont slip off. Great purchase

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Got a lemon

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for daughter. She sounded like she was in a tunnel when I talked to her. Poor reception and quality. Returned and got another pair and they have been great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less then a year of actually use (only really started using during pandemic) the left side has completely shut down on me. Will be switching to Jabra and buying direct

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Never thought I'd write a review!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I recently purchased these Beats after my Jaybirds X3s broke (sad moment indeed). But I wanted some truly wireless headphones that would hit all the key points: Sound, Battery, Mic performance. Amazing sound! Amazing battery ( Gone days without the need to charge them ) and I use them constantly for calls. Best earphones I have ever owned!

    I would recommend this to a friend