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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30023 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1465 Showing 29,281-29,300 of 30,022 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Airpods killer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great balance of sound between Powerbeats 3 and Airpods; both I had before selling them to purchase these. Apple shot their own foot on this one. Who knew that an Apple product would beat their other product? Anyways, solid pick up for the gym and studying, or whatever else you do. These things will not fall off.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Really bad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a part in November 14 I use for one hr nex day after that I put back in the case in i don’t use Frequently now January 17 I try not tur on

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great ear buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds. They fit well and stay on. Sound is clear

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didnt last even 6 monthes

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 4 monthes, the right side wont hold a charge. We contacted apple but we cant get a stright anwer on the warranty

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    None

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these beats thinking they would have a good sound quality. After wearing them for an hour the sound quality never improved. No bass!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and the sound is excellent! I wear them everyday.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    One ear piece was defective from the start :(

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these earphones for a little over a month or so and one of them is damaged. What can I do to keep up with good reviews on my nest buy products.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is weak if i can still hear my 2 year old lol, to much outside noise heard clearly. these should be 39.99$ Totally disappointed!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointing

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst ear buds ever. Cuts out all the time, try going for a walk and lose the connection and my phone was in my pocket. DO NOT BUY

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best Earphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best part about these is that they will not fall out of your ears. The sound quality is great. They are comfortable. The battery lasts all day.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    #1 Head Phones Of The Year!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a beats fan from day 1 and I felt like they started to fall off a little bit all around. I even got some bose headphones but never liked the fill as much as I did the beats. But finally thank you hands down the best head phones out there beats pro can do no wrong light, comfortable with great sound!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Beats earphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working after almost being used every day for a few years now. These stay put around the ears and I don't have to worry about losing them. Great battery life too.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Def wanted it to workout

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the idea of them for my husband for father's day, but had to return them due to battery not lasting longer than two hours.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Comfortable. Not overly sensitive

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable for awhile than start to hurt my ears had to return even with my size xsmall

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad sound quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad sound quality Bad sound quality Bad sound quality Bose is the best quality. Apple is cheating us

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Powerbeats Pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great, the buds stay in place while working out and running. The battery life was pretty good when I first purchased them. Cons: This is my second pair. I had to return the first pair because the left earbud stopped charging after about 6 months. BestBuy swapped them out for me for a brand new pair after a few failed attempts at trying to fix them. The second pair lasted for about 7 - 8 months before I started having the same exact issue again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bluenissan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried other headphones in the gym but these are the best so far sound good block out noise and most importantly they stay on my ears

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality
    Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Not the Beats I remember

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Powerbeats because I also have a pair of the Beats Studio, which are awesome! The first two weeks were what I expected, sound is nice, bass is good! Unfortunately, on week 3 that quaility or caliber of beats disappeared. I have barely had my Powerbeats for 3 weeks and they are starting to disconnect from my phone, treadmil...etc. I then reconnect them and it works or happens again. There is also a gap or pause while listening to music on my phone. Returning the Powerbeats because they are too expensive to have these issues!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    broke after 2 months.. left side stopped working.. took it back to best buy they said i would have to send it back to apple???

    No, I would not recommend this to a friend