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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30023 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1466 Showing 29,301-29,320 of 30,022 reviews
  • Rated 1 out of 5 stars

    Not at all worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things literally suck compared to the airpod pros. Not at all comparable. Quiet, no bass, bad volume. Worth $75 maybe.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it The sound quality, the ease of carrying and all round bass

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 3 out of 5 stars

    Awesome sound, terrible feature oversight.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid sound at all ranges including low, medium and high. Bass is good but you need to make sure to have the right sized rubber tips otherwise the bass leaks like most headphones and buds. The loss in stars is due to these not having any kind of ambient sound or hear through feature. Nearly all earbuds have these now and why Apple skipped over this is beyond me. I went with JBL Endurance 3 for that reason. These buds checked all the boxes but lose out to competition in a spectacular fashion by skipping over a basic feature.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t bother . Sub par

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problematic since day one . Purchased January, It’s July and they no longer work. Save your money. Buy something else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beat Rip Off

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problem not resolved. Need Beats replaced. Apple insurance is a fake doesnt apply because of change

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great at first and then took a turn for the worst

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price!! I’ve had $20 earbuds from amazon last longer than these. Then imagine that it fails right after my return window closes!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Rash

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used these three to four times and every one I’ve gotten a rash around my ear or inner ears

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good for small ears

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sounding earbuds and are a good fit for small ears :)

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    You can't go wrong! These are amazing.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the depth and tone of these. I have smaller ears and was also concerned they wouldn't fit, but the arch is moldable and allowed them to sit perfectly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it bt after awhile it was hurting my ear. The hook is too hard and can't hear properly while talking on phone call

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Constantly drops connections

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really disappointed in this product. They constantly drop connections from iPhone to Bluetooth TV. Returning to Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't work. It's unbelievable how electronic stuff doesn't work all the time and best buy can't do anything about it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not returnable after less than 3 weeks????

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left ear bud stopped working. Best buy says I can no longer return it. They are less than 3 weeks old and not returnable????

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not able to charge after a few months

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left ear bud stopped taking a charge. Have had other ear buds for years with no issues that were less pricey.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    trash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy these left side stopped working after a month because the case design is flawed. these thing had potential

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Gift

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband said they just stopped working. Don’t know why but will never purchase again!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Go Jabra elite instead

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paying for the name. These stink. Maybe they look cool but for that money no shot. Bought jabra instead and returned these

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Short life span

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good but after 2 months of use one of the earbuds started failing and now it doesn't even charge anymore

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Costumer service is super bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst costumer service is at sout bay center best buy should be bad buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Is not good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is so weird sometimes have 100% the life battery and sometimes have 0% in seconds

    No, I would not recommend this to a friend