Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30023 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1470 Showing 29,381-29,400 of 30,022 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic Headphones!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got these headphones in the mail and I am so happy with them! The sound, accessibility, feel, and weight are all perfect. Very very happy with my decision to return my AirPods and replace them with these.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Satisfied

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with sound quality. Considering getting AirPods.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Upset

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is horrible if I am talking on the phone people can’t hear me at all

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Overpriced and pure garbage!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where do I begin. I've had these buds for a little over a month and I totally regret not returning them. I wear these when I go to bed because, the one positive, they wrap behind your ear which keeps them from falling out I listen to music. With that being said, the button on the buds are so sensitive I'm constantly pausing my music or video. The features don't work as well with a droid and the biggest complaint is that the right earbud has a tendency not to charge so when I put them on the left earbud is 100% and the right is at 0%. This has happened 3 times so far. The case sucks as well because it is so slippery and hard to open. I'll end up selling these and stick with my cheaper ones that work so much better. Sound quality is pretty decent though, if you don't mind wearing only one earbud.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Top notch quality, worth the price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue I have is the portability of the carrying case due to the size. It really doesn't fit in a pocket, but you can get an after market rubberized self adhesive shell for the charging case which gives you the ability to use a carabiner to clip in on a belt loop. The ear hooks are fully adjustable. If done correctly, they will stay in without an issue. Upon purchase, and for significant improvement of the sound quality and functionality, install the Beats app from Google Store, which shows you current charge status on both the case and each ear piece as well as allow the headphones firmware/software to be updated which corrects many of the connectivity issues I have seen in other reviews. Apps usually have audio settings and adjustments available within the app much like Spotify does. When listening to Spotify, there are some adjustments under Advanced Settings (Equalizer). When using my PC and laptop, there are audio settings through Windows. Right click the Speakers icon in lower right, then > Sounds > Playback > Powerbeats Pro > Properties > Advanced. You should see a check box with “Disable Enhancements” in that tab. With available audio adjustments, the sound is top notch and worth the expense. When putting the headphones on, it automatically connects to the paired device and powers up. If you remove them while listening to music, they will resume once you put them back on. You can use the one at a time if, for example, you are driving and need to take a phone call. Battery capacity usage time is very impressive. I use mine for a few hours daily. It took about a weeks’ time for me to have to charge the case.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work amazing and don’t fall out ever and they charge rapidly

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Get them!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so great and love the olive color. Easy to use, great sound, and stay in your ears no matter what you're doing!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great aound quality very good battery and charging are horrible never charges to 100% in case dies quickly

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got them today after ordering them on new years day! Got to say I love them, I will be using them when flying and doing online school as I tend to have a hard time with the string earphones espescially with being a cat dad! I love the sound quality of them, and I don’t mind a bulky case much since I tend to loose them if they aren’t bulky and know where I put them or lost them so thats a plus. I had the wired powerbeats (the one where the wire connecting both is in the back) a while back (2018) and I lost them. So im glad they made a new version of ones with no wires.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wont charge

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stopped charging havent even had them a year yet

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Not bad, just not for me.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the buttons on the ear buds. Easy to connect to my phone. They kept a good charge. The headphones hurt my ears really badly. I wish they were a little louder as well. The reason they hurt my ear could have just been the shape of my ear. Nevertheless, they were very painful to wear. The circular part that the ear bud is on is the part that hurts. That’s the best way that I could describe it. I returned them for air pods. I’m not really a fan of AirPods because they always fall out of my ear. But they don’t hurt when I wear them. So, still searching for a good pair.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sounds and very nice wear very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    4 years later

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good still work 4 years later. Stay on when working out.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lost

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My order has still not come. It’s literally been weeks, almost a month.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I don't like it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like it.. I returned it after use it . The sound was not spect

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Must have!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds on the market! Long battery life, great sound!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Great headphones for the physically active

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits nice with the adjustable/ detachable rubber inserts. The hook adds extra support to secure the headphones on your ear. Perfect overall

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started messing up after two months. Loss of power, and strength

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I love about my earbuds is the quality of sound and the battery life. Oh yeah and they fit on my ear just love them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Beats

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very good. Great sound quality and noise canceling, also they’re comfortable to wear.

    I would recommend this to a friend