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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30023 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1473 Showing 29,441-29,460 of 30,022 reviews
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Best Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had Powerbeats Pro, Powerbeats Fit Pro, and Airpods Pro and these are by far the best. Ive lost two pairs of the Powerbeats Pros and always come back to them. Battery is great, sound is amazing, and they stay in place and dont fall out very often. Highly Recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound long battery life very clear like using both sides

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Mrs.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    clear, nice sound, easy on the ears, like the option that I have the choice of switching ears.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love these. great sound. easy to wear. do not fall out of my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these for two years now, and the only problem I have is now that I’ve listened to only one ear bud at a time for years (I wear them at work). That one that I use all the time doesn’t hold a charge and goes dead in about an hour after being fully charged. The other earbud battery is fine and lasts like it should. I’m not complaining as that is to be expected. Overall great headphones though.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    ear buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and they fit my ear without making them sore.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    They sound great, but are pretty basic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds sound great, but that's about it for me. I am rather picky with the earbuds I choose, and I actually ended up trying out 9 different earbuds before settling on one. I'm not reviewing all the nitty gritty fancy functions of all the buds, just the general functionality such as ear comfort, sound quality, call quality, noise cancelling, touchpad functionality, etc. The Powerbeats Pro sound fantastic for music quality, and call quality is good too. The biggest problems with these for me were in ear comfort, and adjustability. These buds were kinda difficult to get over me ears, being stiff enough for me to have to finagle them on; that's annoying. And although I understand that these earbuds were not designed or marketed to have ambient sound or active noise cancelling, for a popular brand like Beats to not have either option, yet be so expensive, is kinda ridiculous when there are earbuds for less than half the price with all those functions. You also can't adjust the sound in the app, or the button controls. They also put pressure on my ears in weird places, so they weren't very comfy for me. Those issues were enough for picky me to return them. However, if you just want a generally good earbud that definitely stays in your ears, and sounds good, then these are a great option for you. I also tried out 8 other pair of earbuds: Samsung Galaxy Buds Live, Sony WF-1000XM3, Sony WF-SP800N, Bose Sport Earbuds, Jabra Elite 75t, JLab Epic Air Sport ANC, LG TONE Free HBS-FN4, and Anker Soundcore Liberty 2 Pro. I ultimately chose the Sony WF-SP800N earbuds, they are amazing. I reviewed all the other ones on the BestBuy website, so you can look at my review for those too.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Alina’s muzic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, easy to used. Sound is excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wireless Wonders Offer That G Thang!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the earlier version with great sound and fidelity. Matched with the ios system on my phone/iPad texting and calling become much simpler. Naturally, the controls are small so they do take some time to master. My small beef is with Best Buy. You should be able to see that I ordered these in Black. They came in Coral Red. I was too lazy to return them. Details folks, they are important. I look like I have radishes in my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Actually fit and stay in my ears. Color is also perfect.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 4 out of 5 stars

    Good but had charging issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the headphone performance is good. However, when throwing them in the charging unit, they dont always charge. So the next time i go to use them, one of or both of the ear buds are dead. I have to place them meticulously on the charging pads and make sure they are charging via my phone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best for moving around.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, don't have to worry about them falling out my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Super clean

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these for a few years and gave them to my fiancé for the simple fact I didn’t like how big the case is, other than that they are amazing. What motivated me to make this review is I accidentally sent them through the washer and dryer case in all. Needless to say the only issue is they got cleaned. They still work just as brand new. If that doesn’t motivate you to spend the extra money and buy these not sure what will.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones. Never have an issue with them. They sound amazing and feel great around the ear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Happy hiker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing comfort, sound quality is great! You don’t have to keep pushing them in your ears!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Ear buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very comfortable to use. And quality is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best beats

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and sound is excellent. Bought multiple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these earbuds for the past 4 years and they're still standing strong. I dont have connection issues yet, but the battery does die out quickly now compared to when I first bought them, this is mostly noticeable in the left earbud, and especially noticeable when I'm on a phone call. They run out of battery and disconnect after 30 minutes to an hour on the phone and this started happening around the 3rd year for me. But when listening to regular media and music they last longer except for my left earbud. I like the hook design and that they adjust for the ears. I also recently washed the left earbud because I forgot I had it in one of my sweaters pockets, I blew the water out of it and let it charge and played music full blast to get water out and the earbud survived. The sound quality is also okay on these earbuds, but i prefer more bass. Overall I've grown attached to the earbuds they've done their job and I think for 4 years I got my money's worth, though I am moving on to new earbuds due to the battery issues now.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best earbuds!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! These earbuds have lasted over 3 years and still going strong! Best investment I have had. I’m a carpenter, gym enthusiast and security guard. Through all that versatility, these beats have been the best!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound-awesome, fitting-comfy and secure, very versatile

    I would recommend this to a friend