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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30023 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1482 Showing 29,621-29,640 of 30,022 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Keep breaking & losing them

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are phenomenal headphones and I must say after going through the red lava ones getting these is a step up style wise…

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 1 out of 5 stars

    Product and Warranty NOT Worth It

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm super disappointed in these, but I guess I shouldn't be surprised. I thought I would try them after my Powerbeats 3 stopped working within a year of purchase. I purchased these in November and the left bud stopped taking charge in August. I do nothing but use these for the gym. They are either in my gym bag, on the charger, or in use. I don't understand why they couldn't even make it a year. Due to my experience with the Powerbeats 3, I purchased the warranty. I was set up under false pretense. I asked if I would be able to go to any Best Buy to get it taken care of and was told that was all I would have to do, but apparently you have to set up an appointment with Geek Squad and they send them out. I don't know when I get them back. I don't know if I will get a new pair or if they will try to repair these. All I know is what I paid and that I now have NO headphones. I bought the Bose wireless ear buds for my boyfriend and I will tell you that the sound, the battery, the ease of use, the warranty and the overall quality is better with those.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality build headphones and where a good price for 150 dollars

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    PowerBeats by Dre Pro/over the ear buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Best Buy, good fit, easy to manage/maintain, great sound, I love them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Beats

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The beats is the best experience purchase the insurance best buy stands buy product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very clear when listening and talking. Callers are impressed with the clarity.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Best ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these they stay in place and I’m not afraid of losing them

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Connectivity issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They feel nice around the ear and they stay in; however, they have connectivity issues. If connecting to you Apple Watch, Garman, etc for a run they either don’t connect and you have to remove them from your Bluetooth and reload them to the phone or one will just connect. It’s what keeps them from getting all stars.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Amazing workout headphones.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the AirPods but doing things like lifting weights just doesn't work out. The design of these make sure that they stay in your ear and don't fall out.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great ear buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these ear buds are comfortable , easy to operate , i recieved them the next day ... Awesome , would recommend !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great I love them .they don't fall off of my ears and are very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    No power button!?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nit a fan of these headphone at all and will be returning. The sound quality is good, but the lack of a power button is baffling. I cant leave the headphones in for a phone call because no one can hear me, so i take them out and they are suppose to sense that they arent in my ear and turn off. Except that it thinks my hand is my ear and switches the bluetooth on and off repeatedly. Driving in your car with the headphone in there? My phone still send the music to the headphones and not the car. Dont have the bulky charging case with you at all times? Batteries on the headphones will die because they are always on. The addition of a power button would alleviate all of my gripes about these headphones, but im returning these for something more functional.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Pay the extra for the AppleCare

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gone through two pair of these, and I absolutely love them! But every time there is an issue, they tell me it’s out of warranty because of “damage” but the damage is something like the mesh on the headset is missing. Not my fault! so always buy the AppleCare, it’s only $29 

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really Nice head phones , really enjoy having them while I work

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 1 out of 5 stars

    Terrible Charging Case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased about 1.5 years ago. Initially pleased with connection, sound, and comfort of fit. After about a month, the charging case became inconsistent. The headphones, when placed in the case, must be carefully and precisely aligned. Then, it's risky to close the case or transport it at all after placing the headphones in them because essentially every time one of the headphones will come off the charger and drain the battery to 0% (even if not connected to your device). I can't take these headphones in a gym bag or leave them in the car, otherwise the slight jostling will dislodge a headphone from the charging port and it will drain to 0. Then, I go to work out and have to carefully align them with the charger and wait for 10-15 min for a decent enough charge to last my workout. Terrible design.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Great sound, but issue with holding charge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, but issue with one side (right) and charge not holding and disconnecting

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Never had such a secure fit!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressive - the sound is a strong 4.5 (some distortion) and you must firmly place BOTH in charger if you want them both fullly charged. The convenience (over the ear moldable hook is pure genius& gets an additional .5 point!!) I never feel as though im going to loose onne of the -its empowering!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I like sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing change everything good the sound i like this s very soft

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    3hr charge, Wife not happy! But it does last 3hrs.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds don’t last as stated. Charged was 9:00 am to 9:am leaves 9:am for yoga gets back @ 10:30 ! Battery say 18% charged on the app and on the iPhone 14.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome!! it's a great product does not fall while working out

    I would recommend this to a friend