Customer Ratings & Reviews

I use these headphones at the gym and they are great for working out.

Easy set-up that pairs up with all of my devices. The sound quality is outstanding.

Bought these for my wife and she love them. The sound is incredible

Great product. Easy fit and good connection with iphone.

Great for riding motorcycle and not falling out, but not true noise cancellation.

Absolutely love these, can’t wait to use them everyday

They are very easy to use and hoops over the ear with no pain.

The problem with my Powerbeats Pro earbuds is that the right earbud has not charged properly. This issue developed after several months and became progressively worse. Often, the right earbud would not charge when placed in its case; at times it would actually discharge rather than charge. I could usually get it to charge again by repeatedly re-seating it, jiggling it back and forth, and swearing at it. After several more months I contacted Apple Support, described the problem, and was authorized to send my earbuds in for repair. In less than a day Apple Support ran tests and returned the earbuds to me with a printed form that said their “technicians performed complete diagnosis tests,” that the earbuds were “now working correctly,” and with proper sound quality. They then cancelled and closed my service request. I agree that the earbuds worked correctly – when they worked – but that was not the problem. The problem was that the right earbud would not charge reliably and that problem was not addressed. After Apple Support failed to solve the problem, I decided to look into it more carefully myself. I saw that the contact points for charging the left earbud, which charged correctly, were shiny and flush with the earbud surface; however, the contact points for the problematic right earbud were recessed below its surface. One contact point on the right earbud was discolored rather than shiny, as was its corresponding charging pin in the case. Perhaps sweat from my workouts accumulated in the space above this recessed contact point, evaporated, and left behind a salt deposit on the contact point and its charging pin that led to corrosion and excessive electrical resistance. Further, I noticed small burrs on the rubber grommet around the discolored contact pin that may have impeded proper seating of the earbud in its case. I cleaned the recessed contact points in the right earbud with electrical contact cleaner on a Q-tip, and removed the small burrs around the contact pin as best I could using an x-acto knife and sharp-pointed tweezers, with the help of a high magnification lens. Since this procedure, I have not had problems charging the right earbud. Before I bought my Powerbeats Pro earbuds, I read several reviews that described charging problems similar to the one I had, so perhaps my experience is not unique. My hope in writing this review is that others who may have similar problems can solve them without attempting to rely on Apple Support, which I found unhelpful and dismissive.

Very satisfied with my purchase, headphones are good quality

So I actually bought these on the refurb page but this is a problem with the product design. These headphones sound phenomenal when you open the case, put them in, and they work. However, you’ll find that while the case is already large, it’s too small for the actual earbuds. Many times you’ll put the buds in for only one to work. Or neither to work. Why? One or both have lost contact with the pin tip sized terminals they charge with.

Great service fast delivery the product is high quality.

I don't understand how these cost $250, oh yeah, you're paying to show off the "b" (brand name). These headphones are worth no more than $100.00. If you want a good (the best) pair of wireless headphones look into the AirPods Pro or Bose Soundsport Free Wireless, there you will get your money's worth. The Beats look very nice and fit very comfortable, but the sound is so low compared the the 2 I mentioned above. When I first put the headphones on, I found myself double checking the volume to see if it would go higher somehow, but nope. On a scale of 1-10 the sound level of these may reach a 5 or a 6 compared to AirPods Pro's or Bose Soundsport. In addition, the bass on the Beats is a joke, I thought the Beats brand was known for bass, but it sounds like they forgot all about it with this item. Save your money, save your trip to have to return or exchange these. AirPods Pro's or Bose Soundsport Free are the way to go for quality sound.

Great gift! My wife loves these over her airpod pros

Nice . .

Wear these to the gym each day & great battery life!

love them!! AirPods kept falling out & these won’t!

Amazing sounding earphones definitely worth the price

These babies are awesome. I’ll start off by saying bb had these to me very quickly 2 days max. When they first came in connected very easily to my 2 iPhones and iPad Pro seamlessly. The range of these are awesome on day 1 I had my phone charging in my back room and had only 1 headphone while smoking outside on my patio little to no interference all features still worked no problem. I was more impressed when me and the wife went on a walk I gave her one headphone we went into different stores and she was still able to hear music even though I had the music source. Battery life is awesome too I think I got six to seven plus hours listening and adding music while playing these at high levels. Color is not the red I expected but hey it is what is. Case is big as hell too.

LOVE IT - literally so easy to set up, easy to use, and very enjoyable to use everywhere I go! Especially at the gym :)))

Had a powerbeats 3 this pro is pretty similar. completely wireless is better