Customer Ratings & Reviews

I absolutely loved how comfortable the headphones were.. That being said, I ended up returning them because the connection issues were abysmal. There would be an echo from in the music or podcast I was listening to in the left bud. I hoped it was just the pair I bought so I returned them for another and they did the exact same thing.

The beats is the best experience purchase the insurance best buy stands buy product

Love the way the ear buds fit on my ear. They are very stylish

Excellent headphones have lasted a few years with no glitches very robust!

So far very good no problems . The sound quality is good not the best but good enough

Overall a good product for the cost of the item. BB

I use these headphones at the gym and they are great for working out.

Putting these on takes some getting used to but everything else is great. Got them on a deal since the next version of these are coming out soon if not already.

Easy set-up that pairs up with all of my devices. The sound quality is outstanding.

Bought these for my wife and she love them. The sound is incredible

Great for riding motorcycle and not falling out, but not true noise cancellation.

Great product. Easy fit and good connection with iphone.

Absolutely love these, can’t wait to use them everyday

They were good for the first year of use but right after I started experiencing issues with the discharging battery to 0 when I kept them in the charger box. Also one ear disconnects and stop playing almost every time now.

They are very easy to use and hoops over the ear with no pain.

The problem with my Powerbeats Pro earbuds is that the right earbud has not charged properly. This issue developed after several months and became progressively worse. Often, the right earbud would not charge when placed in its case; at times it would actually discharge rather than charge. I could usually get it to charge again by repeatedly re-seating it, jiggling it back and forth, and swearing at it. After several more months I contacted Apple Support, described the problem, and was authorized to send my earbuds in for repair. In less than a day Apple Support ran tests and returned the earbuds to me with a printed form that said their “technicians performed complete diagnosis tests,” that the earbuds were “now working correctly,” and with proper sound quality. They then cancelled and closed my service request. I agree that the earbuds worked correctly – when they worked – but that was not the problem. The problem was that the right earbud would not charge reliably and that problem was not addressed. After Apple Support failed to solve the problem, I decided to look into it more carefully myself. I saw that the contact points for charging the left earbud, which charged correctly, were shiny and flush with the earbud surface; however, the contact points for the problematic right earbud were recessed below its surface. One contact point on the right earbud was discolored rather than shiny, as was its corresponding charging pin in the case. Perhaps sweat from my workouts accumulated in the space above this recessed contact point, evaporated, and left behind a salt deposit on the contact point and its charging pin that led to corrosion and excessive electrical resistance. Further, I noticed small burrs on the rubber grommet around the discolored contact pin that may have impeded proper seating of the earbud in its case. I cleaned the recessed contact points in the right earbud with electrical contact cleaner on a Q-tip, and removed the small burrs around the contact pin as best I could using an x-acto knife and sharp-pointed tweezers, with the help of a high magnification lens. Since this procedure, I have not had problems charging the right earbud. Before I bought my Powerbeats Pro earbuds, I read several reviews that described charging problems similar to the one I had, so perhaps my experience is not unique. My hope in writing this review is that others who may have similar problems can solve them without attempting to rely on Apple Support, which I found unhelpful and dismissive.

Very satisfied with my purchase, headphones are good quality

I don't understand how these cost $250, oh yeah, you're paying to show off the "b" (brand name). These headphones are worth no more than $100.00. If you want a good (the best) pair of wireless headphones look into the AirPods Pro or Bose Soundsport Free Wireless, there you will get your money's worth. The Beats look very nice and fit very comfortable, but the sound is so low compared the the 2 I mentioned above. When I first put the headphones on, I found myself double checking the volume to see if it would go higher somehow, but nope. On a scale of 1-10 the sound level of these may reach a 5 or a 6 compared to AirPods Pro's or Bose Soundsport. In addition, the bass on the Beats is a joke, I thought the Beats brand was known for bass, but it sounds like they forgot all about it with this item. Save your money, save your trip to have to return or exchange these. AirPods Pro's or Bose Soundsport Free are the way to go for quality sound.

Great service fast delivery the product is high quality.

Nice . .