Customer Ratings & Reviews

Love these ! My best headphones yet! Other then Beats Studio

Great choice I love them. Beats by Dr. Dre totally wireless

So great!! I bought these for a Father’s Day present and they’re the best!

Connection constantly drops and hard to initiate. Most expensive earphones I have purchased and the worst performing. Sound quality is great but doesn't help if it doesn't stay connected. Reverted back to my $20 pairs of earbuds.

Sound is good but my ear canal was in pain. I tried each ear tip that was included but it didn’t work. I really wanted to like these but it wasn’t worth the pain.

Sound quality is great but after a few months the battery charge doesn't last as long. Maybe after one session, only 1 earbud will work. Very upset when i go to the gym or the track to run and only 1 earbud connects.

A great buy and it fits my lifestyle. I definitely recommend these

For the first couple years I owned them they worked great. Sounded great. Great phone call quality. I work 10 hour days and never had an issue with battery life. I would put them in the changing box during break and they would get me through the entire shift. Out of the blue they started shutting off on me after less than 3 hours. I googled it, and it turns out this is a major problem. They just start shutting off at around 55% power. I tried updating the firmware and it didn't help. I only wear one a t a time, so if one does I can just switch ears and charge the dead one, but this is still very disappointing for the money I spent on them. I'm hoping Beats will step up to the plate and make this right.

This is my 2nd pair after 2years they start to act crazy but they are my favorite headphones

I bought my first set and one battery started discharging far faster than the other earphones. I sent them to the Apple Store who sent them for repair. Apple in California repaired the battery issue and replaced the mesh screen inside both earphones. That set lasted 7 years. I bought the same set FIVE months ago and the same exact issue arose. I took them to the Apple Store and was assured the issue would be resolved given they are fewer than 12 months old. I got an email advising a quote would be created to repair them. Because I couldn’t access the quote, i called Apple Customer Service. Ready for this?!?! The representative advised the repair quote totals $198. I told the representative a BRAND NEW set at Best Buy is $129. I explained my prior set had the very same issue and they were repaired free of charge and I got the set back in less than 1 week. This is clearly a circumstance of Apple hiding behind “Limited Warranty”, looking for ANY reason, irrespective of reasonableness, to deny customers a justifiable repair and gouging customers when they’ve already spent good money on the set when they were new. V E R Y disappointing.

I absolutely love them for my day to day activities.

Don't waste your money. Soon after the one year warranty expires these headphones stopped working appropriately. The right one wont charge no matter what you do, and the case goes from 100% charged to dead in just a few hours. Apple support does nothing to help other than tell you to clean the contacts, forget the bluetooth connection and pair the headphones again, and update the firmware. Oh, and to tey a different power outlet. None of these fixed the issue and now you have just wasted your money. Both a BestBuy employee and an apple care employee told me they wouldnt recommend buying a beats by dre product again with how often they see issues with their products.

Great for active people who are working out or at work

the charging case is so inconsistent its impossible to get both headphones to charge without spending several minutes inserting and removing each earpiece over and over again. even when you get the “click” that does not guarantee the earpiece will actually charge. also sometimes you will get both to charge but as soon as you close the case one earbud will decide to stop charging. when they actually do charge the earbuds are great but the charging case is so bad i can’t recommend these

Great customer service. Friendly staff. Extremely knowledgeable. Very clean store

Okay. I will say this, they have at best, ok sound quality. They do stay put, once you get them on. I drive a heavy duty wrecker for a living so i have to have hands free ability to talk. These "muffle" what you hear near you, cant really wear them and have a conversation with your passenger at the same time. Also, when talking on the phone, ghe person on the other end hears EVERYTHING around you. Too much background noise comes through. Like I said earlier, I drive a lot so these are not a good fit for me. After about 30 minutes of wear, they will make your ear sore. I have lots of pros and cons so i will break them down for you: Pros: Sound quality Ease to charge Battery longevity Ease of setup Ease of use Cons: Not comfortable for long wear Excessive background noise Difficult to put on if driving

Great for on the go! Fast charging case really makes a difference.

I ordered the Cloud Pink version of the Powerbeats Pro. And I gotta say, I love them more than my old airpods! Mainly because I used the AirPods for working out and they would ALWAYS fall out. But the Powerbeats Pro... They haven't came CLOSE to falling out yet. I'm very pleased with my purchase.

I love these but the battery doesnt last. This is my second pair ams now the left dies within 3 hours and the right about 4-5 hours. Get insurance altough they wont fix the issue immediately they’ll eventually send you a new pair.

I would recommend this over the air pods for sure.