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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30023 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1492 Showing 29,821-29,840 of 30,022 reviews
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    I don’t get it..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a fan of beats in the past, before Apple took over. Their sound was amazing and felt like I was listening to the band live. I recently purchased these headphones and I cannot express how disappointed I was after trying them out for the first time. The sound was flat and the treble was so intense I had to stop the music. It felt like I was listening to music in the bathroom. I’m not sure why people admire these so much. Flat sound. Too much treble. Bass are you home? I recommend the Bose sound sport wireless. I don’t care that they may not look as cool, but I feel like I’m in the room watching the band perform. The Powerbeats are too expensive and not worth the trouble. Do some research and get a natural and organic sound that’s rich, Bose.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Live Them

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. Easy to connect and good for workouts

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Do Not Waste Your Money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these thinking it is from Apple and that they're high quality. Boy was that a giant waste of $200. Less that 2 months into owning these the battery life drastically dropped and my right headphone just decided to disconect from my phone and i can not connect it back. I've tried everything unpairing then pairing back again, updates, but nothing works. Complete waste of money. Buy anything but these, trust me, you'll thank me later. Complete and utter garbage.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Okay Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is okay, the case doesn’t match the ear phones.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Charging and Bluetooth problems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re great when they work, but 8/10 when I need them either one of the two earbuds is dead and the few times they’re both charged I have to mess with them to both connect to my phone

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio quality is better than I expected earbuds could be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. It beat all my expectations . I definitely recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the earbuds they stay on during a workout. Easy use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power beats pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying another pair only issue Is battery’s went bad really fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nene66

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed, and had been looking for for awhile

    I would recommend this to a friend
  • Cons mentioned:
    Charging, Connection

    Rated 1 out of 5 stars

    Wont pair, and one doesn't charge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wont connect, and one bud doesn't charge. Tried connecting it. Reset the app and the product still wont connect. Before work out will definitely waste you're time connecting. I would recommend different product.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Already broken after 1 day

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked them up Saturday 1/11/25. Charged over night and left ear bud worked for 10 min and died. Doesn’t connect, shows 99% charge or will show 56%. Right ear bud connects fine. Did multiple resets still nothing. For the price your better off getting a $25 no name brand off Amazon and it will work longer

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Christmas gift !!! I got them for my dad and he loved them …

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Powerbeats Pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The past few month I have had problems getting them to connect properly in the charging case. Sometimes the right one won’t charge and other times it is the left one that won’t charge. Sent them to Apple to be fixed and they were sent back saying nothing was wrong with them. Finally read the reviews and now I see this is a problem with the Powerbeats Pros. Don’t like it when I get ready to use them and open up the case and find out they are dead. Probably will be going back to the Powerbeats with the cord between the ear pieces. Had them before and they worked good. I don’t like how you cannot power the Powerbeats Pros off while not using them. I put mine in the case when I am not using them and 75% of the time they go dead while sitting the the case when they are supposed to be charging.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just Ok!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like I have read in some other reviews sound quality is ok (lacks bass) and sometimes only one headphone works, then I have to repair/sync it up. This is frustrating because these are not the easiest headphone to get in your ear.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    beats head phones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my only problem I having is they are very loose in ur ears when wearing glasses they haven't fall out of my ears but that's why giving it 4 stars but 5 stars on how good the sound is on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So great, love them, my favorite, would not go back

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Poor charging

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left earbud had poor to no connection to the charger/case. It was frustrating to get to a workout and realize only one earbud had charged. The app would inconsistently display when it was or wasn't charging. It was a guessing game to determine if the bears charged or not. Very inconvenient to check every night to ensure they were charging. The apple care process is garbage and if it wasn't for best buys customer service I'd probably be dealing with apple care mailing back and forth, setting up appts and dealing with a poorly made product. I finally just traded them in for the newer beats earbuds since my wife has them and seems to be happy with them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    BUY IF YOU WANT YOUR EARS TO CRUST

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So who really knows what the exact composition material for these headphones are. I've purchased and used many of the Beats by Dre headphones and these headphones will hurt your ears, and if they don't consider yourself extremely lucky. Apple is not admitting that there is something wrong (may be waiting for a class action lawsuit). My ears get so red, itchy, and oozy. I do clean these headphones after every use. I let my ears heal, put them back on and BAM, ears are back on fire... Now the sound is amazing, crisp and clear.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Old Technology and being discontinued this year

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way overpriced. I paid $126 two years ago. They are marked up and then so called discounted. These are being discontinued the end of December 2023.

    No, I would not recommend this to a friend