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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30023 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1494 Showing 29,861-29,880 of 30,022 reviews
  • Rated 2 out of 5 stars

    Good earbuds but not for tiny ears

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sure they are great earbuds. The only reason I am rating them so low is because I had to return them due to having child size ears where the hook was bigger than the length of my ear. They fell out multiple times in the two days I wore them, it took like 5 minutes to get them in any kind of somewhat comfortable position and they hurt the multiple piercings in my cartilage. So again I am sure if you have normal adult size ears they are great but if you have small ears, I would not recommend. Get the Beats solo3 that I exchanged them for. They are great!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Perfect!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beside the bulky case these are the best! Had some connectivity issues and APPLE fixed them for free and they’ve been working perfecyly since!

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Shoulda gone with the AirPods

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These frequently stop working (won’t connect to a previously connected device). And one of them has stopped working all together. Won’t be purchasing beats again

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Could be better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart technology with the earhooks but the buds still fall out of my ears when working out hard. The best option is the volume control on either headphone. The worst features are: connectivity updates are a pain initially, no noise cancelling or transparency mode which are useful for kids and running. Ultimately, I was dissapointed and returned them after a couple months. Apple Airpods are the best but those fall out from time to time as well.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy these the sound quality terrible on them certain songs sound okay but others sound high pitch and squeeky and its annoying while using them in the gym i bought the air pod pros later on and it just blows these outta the water

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Total Junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to reset them all the time because one side would quit working. They did not seat in the case well and would not charge. Total junk I returned them and got a refund without trouble.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Not Great, Not Bad, Just Okay

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these so that I could exercise without fear of my every-day ear buds falling out. The sound quality is decent, although not noticeably better than anything else I've used in recent years. They do seem quite secure, but are a bit awkward to put on and don't play so nicely with glasses. The firmware updates seem a bit cumbersome and frequent, but such is life.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Will James

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound but the fit is not great, I had to continue to adjust the fit over my ear to make sure the bud was in my ear-

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Poor charging

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had 2 pairs of Powerbeats pro with the same long standing issue. My husband also has had 2 pairs with the same issue- all FOUR pairs wouldn’t charge both earbuds. Either one would be 100% and the other would be partially charged OR most times one ear bud would just remain dead. It was very difficult to get them to “sit just right” in the box to charge at all. So, FOUR pairs with this issue. Very disappointing especially with the high cost of these headphones.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product would recommend second time having this kind also have the ear bud style

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are great for when i work out and when i just want to listen to music! 100 o/o recommend these plus they added more colors !?

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bass issue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as much bass sound as my Bose,case configuration Is cumbersome and difficult to figure out

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Powerbeats Pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when they work at full capacity. The right wireless earbud tends to not fully charge causing just the left earbud to only work at times

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    No good!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There not loud, and they hurt my ears after being in for a while threw out the day.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ear Buds Fall Off My Ear Running

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of these buds fits one ear decently, but the other one no matter how much I move the loop, it does not fit my ear properly. Whenever I'm running and start to sweat and just the movement of my body, the other earbud starts to come loose and will not stay in my ear. I can't believe I'm the only person in the Review List that this is happening to. There must be others who have had a similar problem- NOT GOOD for exercising with!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Not worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these October 3rd 2020 They were good at first but then my right earbud had trouble connecting. At first I thought I was doing something wrong because these were the first wireless earphones I’ve ever had but nope. I’ve only had these a little over a year now and regret buying them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Winning

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loves working out using them. No movement during heavy lifting.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Constant problems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are literally the worst beats product ive ever owned . 2 times ive had to send in for repairs . One for left headphone non connection ( known issue for these) and then case stuck in pairing mode and now right headphone is not connecting . Ive never encountered so many problems and i havent even owned them 6 months. Steer clear and spend your money elsewhere

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    JUNK

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound great but I'm lucky to get through a full song before losing connection and spending the next few mins. getting a connection that will last longer than 5mins. If you like good sound and only listen to 1 song at a time that is under 5mins these might be the headphones for you.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible holding charge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theyre cool but they suck at charging. Just be advise buying these youll be charging them all the time. The ports dont sit right, when they do they dont fully charge. 45 min workout then they die. Its hard humming a song when youre listing heavy.

    No, I would not recommend this to a friend