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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30023 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1495 Showing 29,881-29,900 of 30,022 reviews
  • Cons mentioned:
    Pairing

    Rated 1 out of 5 stars

    Horrible.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a waste. $200 for a pair of headphones that you have to fight with to get paired. With the Apple technology, it seems simple enough, until the left earbud won’t connect and you have to start all over, resetting them in the giant case. And then, because there is no off button, it will continue to drain the battery.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right one would hardly play, I liked the way they sounded when they were both working. I'll stick to my studio wireless for now.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    getting disconnected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought my powerbeats and they keep getting disconnected from my phone. I already reset them and updated the filmware. If i pause music or a video they get disconnected and I have to go to my Bluetooth menu ti reconnect them.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Great product! Replacement case $99. :-(

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It ain't cheap. "Purchase" does not fit the bill here. "Invest" is the more accurate verb. Just imagine...$349.99 for headphones.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, worked instantly, sounds great, go get them!

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Still has flaws

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes one side of the headphone disconnect so you have to put them back in the case to reconnect. Today I went to the gym with the battery 100% on both sides and when I arrived the sound decided to stop. I continuously disconnect and connect and still no sound. The second i got home and put them in the case they started to work.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    More like PowerIssues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constant issues from dropping connections to not charging in the case because the headphones don’t lock in. I hate these, they’re not really sweat proof if you’re putting in real work. These have ruined one too many workouts so im switching to something else. Save your money, these aren’t worth $200 not even close.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These do alright for earbuds altho the sound is not on par with over 200 bucks connection is great but again for under 200 id take bout 10 different pairs over these

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Buy something else

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are fine, as long as one of your ear buds isn’t constantly getting disconnected. If this happens a you have to reconnect with them in their case. So if you just brought your buds and no case, have fun listening to one the whole workout. These aren’t really worth it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Perfect for workouts

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for workouts and these don't fall off easily

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cannot adjust EQ for better bass

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to start using these for the gym, but as soon as I started listening to music, I realized the poor sound quality. I tried adjusting the settings, but there’s no clear way of making the sound better. I will be returning and trying another model.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Charge one headphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these headphones for years. They work well, but they tend to only charge one headphone. It’s infuriating.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound but......

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great and I like how they integrate with Apple due to the H1 chip, but man do they hurt. This is probably the most uncomfortable set of headphones/earbuds that I’ve ever owned. Maybe my ears are shaped to be to wear these for long periods of time, but because of the price I’m returning them ASAP pay a little extra and just get the AirPods.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Lava Beats Pros

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellant color,easy to connect and great sound Quality!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth your hard earned money!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I cld give it a zero I would! Asked for these for mother's day a yr ago and thought they were great for about 4 mths! My kiddo and husband spent a lot of money on these only for them to stop working. As I see many others have now said one or both literally just stop charging in its "charging case" Really?! A $200 set of ear buds just stop working after a couple of mths! I have bought Joyful Heart ear buds for $20 that are still working after 4 yrs! Shame on you because you know that this is an obvious problem with these ear buds and not standing behind your product and help your consumers that trusted that product and spent alot of their hard earned money on them only to get ripped off! I HIGHLY DO NOT RECOMMEND!!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    trash headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are hands down the worst headphones I’ve ever used. They die constantly and only charge when they want to. I’ll ensure they’re set properly and it’ll say they’re charging just to go use them and have them be dead even when the case isn’t. TRASH

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    many reliability issues but great for working out

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product died within the warranty period and apple refused to honor failing microphone and buzzing noise coming from one of the earbuds. save your money and sanity, find something newer and better.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Unreliable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate these earphones. I use earphones all day, every day for work and rely on them heavily. Having used Beats wired earphones for years successfully, I thought these would be a nice upgrade. They rarely connect reliably via bluetooth and often one earphone doesn't work. They also randomly shut off, often in the middle of a conversation. I'm returning these.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After awhile they won't connect or stay charged been charging mine for 8 hours i put them on for 5 min and they died

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good for my price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good enjoy the sound great vibe and it’s wireless.

    I would recommend this to a friend