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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30023 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1500 Showing 29,981-30,000 of 30,022 reviews
  • Rated 1 out of 5 stars

    Worked for 1 year now only charge for 1 hr usuage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for 1 year now only charge for 1 hr usuage. There was a Class Action suit againt apple, they had to pay claimants $189. If id known id not have bought these

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a fan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We tried to get to work but one side did not. We returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awful, quality really went downhill after apple acquired them, so many better options within rhis proce range. Avoid at all costs.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t last

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2. First one replaced under warranty. 2nd one, one side stopped working but charges. Reading blogs states it’s a problem after firmware install. These don’t last!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    1st and last time with the BEATS brand

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been a Bose customer but tried these due to price point. The fidelity is auwful, almost no low end. I’ve had $29 wired skull candy that sound better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    VERY POOR CHARGING

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are TERRIBLE when i go to work out one ther is always one earphone that is not charge not charged I've switched them out once already its very frustrating listening out of one ear NEVER had them both working DO NOT BUY

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Being Discontinued

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Discontinued end of 2023. Price is way to high for a product that is being discontinued end of 2023

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not charging one ear bud

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left ear bud stopped charging and will not connect to the charging box. I called customer sercice at Apple. They said i was out of warranty.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Painful in my ear and looses audio

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine reports that I am connected by bluetooth but then looses audio and i can't get it back without refreshing the bluetooth They are also really uncomfortable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good quality sound, I tried to get my money back but it was too late

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats power pro sucks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery drains very fast with no way to fix issue I wouldn't buy again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t bother

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re great when they work. But mine CONSTANTLY pause while I’ll listening to music, podcasts etc. It’s absolutely maddening!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than a year and stopped working. Buds will not charge.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ehh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Discomfort while wearing long periods of time, sound isnt vary loud

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash literally bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally the worst headphones I bought I can barley go to the 3 point line without them disconnecting from my phone would not get get

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Waste of money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely a waste of money! They lose connection everything I try and use them, have to reset them to pair back up. And only one side of the headphones work. iPhone shows 99% on right side and 6% on left everytime! Went to store to exchange and they told me I had to do it at the Apple store! Even tho I bought the BEST BUY protection plan!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had them a month and already sent in to get fixed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not great for music

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for quality sound for your music these are not it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats pro wireless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on this is HORRIBLE. IT'S AN INSULT TO Apple. The fit is ok but could improve.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't hold charge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 years they only keep charge less than hour. Expected more

    No, I would not recommend this to a friend