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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30036 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 30,035 reviews
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Not worth the price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they work, they are great. Sound is awesome and I use them while traveling and on the plane I cannot hear anything other than the music (which allows me to sleep while flying). Here's the problem...for the cost the quality of the headphones is disappointing. I have been having the same with these headphones for months (very randomly). The left headphone will randomly not connect. I have to take the pair out, set them back in the case, and resync them. I contacted Apple initially and was instructed to reset, which worked temporarily. After 3 days, the issue reoccured (again, randomly). I sent them in for repair, and they received, check, and sent them back to me with 'No issue found' all within the same day. This is now the 3rd pair of Beats I have purchased and all have failed in some way. This is also the LAST pair I will purchase as they are very expensive, and while the sound and fit are great, the quality is subpar and apparently so is the support. I should not have an issue with the $200 plus headphone actually working within the 1st year, and for them to be returned to me, after being looked at for a few hours, and no resolution (when I said the problem happens randomly) is completely unacceptable and makes me question any future purchases with Apple as a whole.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Quality Sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from Air pod pros to these beats and I’m not disappointed. They stay in place. They stay charged much longer as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome headphones. Beats always has good quality and great sound. iPhone and iPad recognize them as soon as you take them out of the charging case. Definite helps me retain my sanity in long flights with the great battery life and charging case. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    BEST EVER HEADPHONE!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST EVER HEADPHONE I HAD!!! IT WILL NOT FALL, AND YOU ARE NOT GOING TO LOSE IT!!! BATTERY LIFE IS GREAT!!! BASE STATION CHARGES VERY FAST!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Acceptable for workout

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good handsfree for running. It fits well and will not fall during the intense workout. The sounds quality is pretty good. However sometimes it has some issues in open air for speaking.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very nice product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both these and the air pods pro. I love the way these feel more secure on my ear and I think the sound quality for music is slightly better. But when it comes to overall performance and comparing all the features. It’s my opinion the air pods pro are the way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Specially if you’re working out or if you’re running on treadmill or you will get sweat, you won’t be loose your ear bud out of ear. Sounds are amazing but one thing Bluetooth with wire beats gives you bass but this one has less bass. I won’t doubt about to having this then beats 3.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Beats!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best wireless Bluetooth headset I have ever owned, they are durable, secure and I can have them on through the day at work and listen to my favorite songs, also can workout and run and do burpees without any problems falling out of my ear

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited for the price to drop before getting them, and it was worth the wait... I love them for the gym. I love them for the commute home and as an alternative to my Sony 1000MX3... I even have a better relationship with Siri with these than with previous headphones...

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Beats Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. They fit great and have amazing sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Yes.....but no.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVED everything about these. I loved that they each had their own volume and pause / answer button. The sound was good for me (not an audiophile at all so it was never an issue for me). I loved that if you took one off, it would pause itself and that itd star up once you popped it back in. There was a lot to love about these. .....that being said, never in my life have I had such bad headaches. The first few days I had THE worst headaches and I had no idea why only to realize that it was the headphones! I bought these so I could listen to music at work upwards of 8 hrs on and off (not for working out like most people) and they hurt so much. And I know it was this paid bc my old bets never gave me a problem. Honestly, I loved them, I love the idea and I'm hoping they make a new version but I ended up returning these. They cost too much to just "deal" with the pain. I asked 2 other people whom I found out had them and they agreed about the headaches. I was so bummed out. If it wasnt for that, I would kept them 100%.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great birthday gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and stays on while moving around! Great for workers like my dad who is a remodeler and moves up and down houses, earphones stay securely on and provide a great sound, and he can answer calls thru it instead of having to reach for his phone, really great

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Very good pair of earphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. Best thing is that it sits on the year due to the ear loops. I struggle to get other earplugs to stay on esp on the move. I have tried several other brands. This is really good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Beats Pro are perfect for moving around with buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent good battery life pairs easily and stays in place doesn’t Delio out with a little sweat like other ear buds

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great for running and working out.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They feel kind of tight. They do have good sound quality. Can’t compare them to the AirPods Pro. The Pro to me have better sound quality. With the pro one of them keeps falling off when I run. With these they stay there with the around the ear fit.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    My Go-To Earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Beats!! The best sound quality, and I don’t have to worry about them falling out of my ears and losing them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Really good brand/product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love these. great quality. Easy set up. Good battery life

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    PHENOMENAL HEADPHONES

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These right here, are blessings for your ears. I compared against airpods: sound is better, fit is better, ear long-term fit integrity is superb. What more could you want? I got my father-in law to order a pair right after he tried my bad boys on! Can't say enough.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product and employee assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are pretty good. The sound quality is makes you feel well immersed in whatever it is you may be listening to. Further more, jia gave amazing service! she told me about the AppleCare warranty I could get on my head phones, as well as the best by credit card. though i didn’t apply for it then, i will definitely keep it in mind for future purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great. For is also great. The are not noise canceling so buyer beware. I use them daily while at work and have had no issues.

    I would recommend this to a friend