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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29984 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the Powerbeats Pro Totally Wireless Earbuds sound quality, fit, and battery life. Many also appreciate the comfort, bass, and lightweight design of the earbuds. However, some customers have reported issues with connection, charging, volume, and pairing. Finally, some customers think the product is pricey.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 29,983 reviews
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Sweet headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and very comfortable for my ear type. I love being able to go on a run with out having to worry about losing a headphone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent ear buds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is clear, and they do not fall out of your ears. I sweat really heavy, and the water does not bother them. They work excellent with my iPhone, and even my android phone. It also gives you some distance from the phone to walk away. They hold close to your ear, and most people don't even see them. I does cancel out background noise, and makes for pleasant conversations with people. Shuffle songs, increase volume, what ever you want with them. I most admire when you sync with the cradle open, it tell you how much juice you have in each bud and the pod itself. I recharge the cradle they sit in 3 out of 7 days, and trust me I use them heavily. You can use one or two at a time. Great investment I am glad that I purchased. You will not be sorry.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Overall best wireless headphones for long term use

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had many sets of headphones along the years, these are surprisingly the best of the best! Purchased out of convenience for the connectivity to Apple devices but they turned out to be the most incredible headphone experience. Working through rain, dust, or just sweating all day in them while maintaining a level of comfort that I have not seen before. Battery life was the main selling point and it is very good. Hard to describe to someone who hasn’t used these before in comparison to other headphones. The loop around the ear is perfect. The only actual negative to these headphones is the price..

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Best Ear Phones for Active Lifestyle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerbeats Pro is an outstanding ear phone. Sound Quality is exceptional, comfortable to wear and will not fall off during exercise. Voice acceptance of phone calls is a great feature. Definitely recommend this ear phone!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Fit, Sound quality

    Rated 5 out of 5 stars

    Great for working out/unsure about running though

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just used my power beats for the first time and I thought they were great. I have yet to run with them so that will be the biggest test for me at least. Fingers crossed it works well when tested while running. Sound was great, it had some nice bass to it and clear. Fit was great, was comfortable for me. I love the fact there are buttons on it to control everything instead of sensors. Sensors make it hard to adjust without changing something, not a fan of sensors so great job not using them. As everyone else has stated the charging case is super big and doesnt go very well in your pocket; not ideal for on the go. I would like a way to be able to turn them off if the case is not in reach like holding down the button for a few seconds but that is minor in my case at least.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only headphones that feel comfortable during all my workouts and long runs! Also love the hands free features. Sound quality is amazing too!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Best purchase made

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had headphones and ear buds of many major brands and the Powerbeats Pro are by far the best investment I have made. Great sound, never falls off, excellent battery life, and highly affordable

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Love Beats by Dr. Dre

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey but well worth the $. I purchased a black pair for myself and have enjoyed them immensely. My husband loved my sounds so much when he tried them out that he asked me to purchase him a cream pair. The sound is phenomenal whether you're listening to music or watching videos. They are comfortable in the ears and will not fall off/out. The battery life lasts for up to 9 hours. This is the greatest thing since sliced bread. Thanks so very much Dr. Dre! I highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Beats Pro great quality!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality in talks of durability and quality. Mainly bought this for the gym so it can stay in my ear and so far it has exceeded my expectation. The noise cancelling features is my favorite as I can focus on what Im doing at the moment without outside noise, especially its sound quality being very well it just exceeds my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great for working out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted AirPods because of the great battery life and small case, but I use them to workout and I sweat, so they were out. I looked at dozens of models and narrowed it down to the Beats and the Jabra Elite 65t. I went with the Beats because of the battery life and the Apple integration. The biggest issue I had in the beginning was figuring out how to put them on. Once you get that, they work great. Switching devices is easy, sound is good and the mic appears to work well for calling. The case is huge, let me just get that out there. But it’s got a great battery and it magnetically closes, so the buds are secure. It’s just not jeans pocket friendly. They are expensive, but the integration and battery life won me over. And with iOS 13, you can pair 2 Pair of AirPods and/or beats at the same time. You can do that with any other buds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Quality Ear Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds to use while work, exercise or relaxing. Sound quality and battery life is excellent. Quality for the price paid. Thank you Beats!!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Very solid!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really good! I specifically bought these for working out, because the studios are so cumbersome. They are really good. Great sound quality and they are comfortable. It doesn’t really matter what you’re doing, they don’t move on your ears. It’s perfect for anything, really. You’ll forget you even have them on if you’re not playing any music for a while. They’re also very easy to use and pair. The H1 chip is very cool because your Apple devices pick them up automatically so it makes switching effortless (I wish the studios had this chip). Only real pain point is the price imo, but if you can get them on sale, I’d say they’re pretty much perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Nice Sound and Feel / Technical difficulties

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was great just like you could expect from a Beats product. Felt good to wear for extended periods of time but the lack of active noise canceling was a missed feature that would have made them perfect overall. Unfortunately I ran into multiple instances where the headphones would not connect and while speaking on the phone the mic would just stop working until I disconnected and reconnected them back to my device. I must say when they were working properly I had no complaints and the reason for 3 stars was the connectivity issues.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great Fit! Great Sound! Worth It!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prior to these my wife was using wired Apple ear buds that came with Apple phones. She was fine with those even though the wires constantly frustrated her but she didn't want to spend a bunch of money for wireless ear buds. After taking her to Best Buy and telling her she was walking out with wireless earbuds one way or another she chose the Beats and almost immediately after using them absolutely loved them and would not be without them! Battery life and sound quality is really good. She has always had issues with ear buds fitting comfortably and securely but the Beats checked both of those boxes for her. Definitely worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Fit, Sound quality

    Rated 4 out of 5 stars

    Excellent buds with minor drawback

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality. They work flawlessly with an iOS device like an iPhone. Plenty of bass but not overdone. I owned some of the original Powerbeats and the sound quality of these is much improved and not overly bass heavy like some may say that the originals were. The over-the-ear hook ensures that they stay in place during physical activity. The only drawback to these is that they do not have active noise cancelling and passive noise cancelling isn't very good. This is great for situations where you still want to be aware of your surroundings, like outdoor cycling or running, where you may have to content with cars, etc. but, for a controlled environment, like the gym, I much prefer to use my Beat Solo Pros for the active noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    When iPods Won't Fit The Bill...

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    try these as a replacement. I ordered these to use with my new iPhone 16 Pro to replace an older pair that I had. I use these when I need earbuds that will not inadvertently pop out. They are excellent for workouts, bike riding, use doing house work, use when doing yard work, or anytime you need to keep your hands free. They have good sound quality and are well built. They are easier to use than my iPods and seem to operate more consistently. I wish they had a longer battery life, but otherwise they fit the parameters for use that I envisioned. I highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product great sound and very durable holds charge well.The only thing that could make them better is if they were water proof and stick hold good quality .I also have manta water proof but not very good quality

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    They alright.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros- very light, fits snug on ear, good sound, decent battery life, good range. Cons- Case is bulky, doesn't always sync sound when placing over ear (hit & miss), over priced ($199 at most)

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Sound great and feel comfy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1) I bought these to replace the first gen. (wire connected ones) when they were on sale for 199.00. I will start by saying, there is no comparison in the comfort area. The angled portion vs the old ones allow for an easy fit and you can wear them comfortably for longer periods of time compared to the original ones. 2) The sound is perfect to me, and the bass is great! I primarily listen to smooth jazz, R&B and HIP HOP. 3) I use them a lot for phone calls and the sound quality is great as well. I generally use one only for this purpose they stay put while I’m doing other things. The ear clips really are superior in this area. You don’t have to be cautious about loosing them. Overall great job Apple/ Dre. :)!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    If you don’t have enough money for the 2nd gen nw

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best earphones what I never had, the best quality, the best looking, the best comfortability for run, biking and other types of exercises, I really recommend this one, because give you more status. I love it! But remember they already have the 2nd generation, but this is still a good choice in 2026.

    I would recommend this to a friend