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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29985 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the Powerbeats Pro Totally Wireless Earbuds sound quality, fit, and battery life. Many also appreciate the comfort, bass, and lightweight design of the earbuds. However, some customers have reported issues with connection, charging, volume, and pairing. Finally, some customers think the product is pricey.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 29,984 reviews
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Had for over a year not the the greatest

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially I loved these. However over time they have shown a lot of flaws. I find the sound quality to be not great and blocking external sounds not the best. They struggles to connect to my phone constantly. I like the fit and comfort of them but feel there are better options in comparison and I have moved on from these as a daily wear.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Needs a little work

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit comfortably around my ears; The sound is excellent but charging them is somewhat difficult. The red light stays on constantly and you have to open the case for it to show that they have been charged.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Quick review. Decent but not great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here is the quick bottom line. PROS: 1. Battery life is great. The portable case acts as a charger (and it's also how you pair with Bluetooth) so you can get around 24 hours of battery life on a full case charge and earphones charge. 2. Earphones easily fit around glasses and sunglasses are not really an issue either. 3. Multiple ear piece pads so you can get the right fit for your ear. 4. Touch controls are great. Both earphones have the same controls because you can use these interdependently of each other (see below). 5. You can have just one earpiece in and have your other ear free for talking or what not and still retain full control/functionality since each earpiece has the same controls. 6. Sound quality is pretty great (when it works. See Cons). CONS; 1. Earpieces get out of a sync causing an echo. This actually happens quite often. Extremely annoying. You have to pause music and resume 10 seconds later or hang up a phone call and call back to fix this. 2. The earpieces are supposed to automatically turn on or off depending on if they are in your ear or not. This frequently doesn't work. I find myself having to manually reconnect them. 3. A couple of times I have had to unpair and then pair them again to get them to work at all. This can only be done with them in the case so if you don't have the case on you, you can't pair them. 4. For the price, given the connectivity issues, I don't think I would recommend them. Maybe at $200 but not $250.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Greay purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality of sound and battery, great for a workout

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great for everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing earbuds. Easy to charge and great for everything: phone calls, music/podcasts on walks, runs, or at the gym (handles sweat very well and does not move), etc. Easy to clean and charge lasts a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    good sound, comfortable, easy charging

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound, comfortable, stays in ear, easy charging. No wires between earpieces. I love that I can use just one (L or R) to listen to podcasts while I walk. In that way I can still hear traffic or people when needed. Super easy to connect with Apple phone and tablet. I have not tried to make a phone call, so I don't know about the quality of the microphone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    They work for me

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not an audio snob by any means, so I honestly won't review the audio much because for the me they work great though they sounded a lot better than I expected due to the reviews. I've used the powerbeats since they came out and I'm comfortable with the style(ear loops) and different size tips, these though feel so much more lighter and are very comfortable to wear. The only negative is the price in my opinion, but its not so expensive its out of reach.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    These Beats the competition

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The real GOAT in wireless buds. Great sound quality, very durable, hard to lose, trackable, loud (if you're into that), and they stay in your ear well. Plus they're comfortable. I forget I'm wearing them. Make sure you size your bud right as they come with multiple sizes.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Outstanding earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Powerbeats Pro are exactly as advertised. Easy to setup, and seamless integration into the Apple ecosystem, including iPhone and Watch connection. Very easy to switch devices. The charger fits well and pulls the earphone into place with a magnetic click. Battery life is excellent for those who might use these earphones for several hours throughout the day. I always charge devices when not in use or overnight, so I’m not sure how they would do for folks who forget to charge or try to stretch for multiple days. Tip for Apple users: use the regular setup method. I initially tried to pair these with only the Apple Watch as a generic Bluetooth device rather than using the simple iPhone setup. My goal was to ensure the earphones only connect with the watch. This proved to be problematic based on how the watch and iPhone interact. Once I ran the automatic setup from the iPhone everything has worked perfectly. This is a function of Watch+iPhone and not reflective of anything specific to the Powerbeats Pro. Sound quality is very good, and maintaining a Bluetooth connection is reliable. The medium sized ear inserts are a little small for my ears, and therefore the bass response could be improved with larger and firmer tips - which was true for regular Powerbeats and other earphones. It’s good enough however that I’ve decided to stick with the original tips rather than buying larger tips. Also, the earphones do not have noise cancelling technology. While these are my favorite-ever workout earphones, they are not my earphone of choice for airplane use. For airplanes I still prefer the Bose Quietcontrol, but with their odd horseshoe collar design, those were never a consideration for workout use in the first place. Highly recommended.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality
    Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Charging Issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left bud does not charge every time or this would have received a 5 star. Great battery life when charged, great sound and bass - the best sounding buds I have had and fit is good. Going to have to take back due to charging issue but will try another set because of all the other great things about them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 4 out of 5 stars

    Great Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I left my Apple airpod pro's in a rental car so I thought I'd try these since I was semi-unhappy with how the pro's would stay in my ears. These are a great sound but they are not even close to the convenience of the Airpods. The case is definitely not something I'd carry in my pocket like the others. I like them and will use them but I'll probably end up going back to the Airpods. Great sound and they stay in your ears and I love the battery life in these though.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my beats! Love that they are designed to never fall out, sound is great, and super comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Android user review - better than expected

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for use at the gym and to take on runs. These headphones are very easy to pair to multiple devices and intuitive to operate. Switching between my Garmin watch and pixel is straight forward and only takes a moment. From my experience expect a reliable range of around 30 feet, including obstructions. I had to switch to the largest earbuds to get the best sound. Overall they sound like expected from an expensive earphone by Beats. The instrument separation is really great but the soundstage feels pretty narrow - in a weird way. The powerbeats pro would be terrible for gaming or watching movies because the directionality of the sound is poor. The profile of sound is not my favorite as the sound is a tad dry and the mids feel recessed too much. They totally miss the sweetness of the female vocals that I love about my open back AKG headphones - but we're not comparing apples to apples here (ba dum tss). They do not EQ well from my experience. The lows are present and surprisingly punchy, almost staccato like. The lowest output range was impressive. The highs are sometimes too forward and tiresome. I feel like these were tuned for blasting hip-hop/rap at the gym and not much else. The sound isolation is good with the right earbuds and reached adequate volume levels so far. Overall they fit my intended purpose and am satisfied. This is my initial review and plan to update in a few months.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    It’s a YES for me Dawg!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this for exercise and work! Very comfortable and I never fear about losing them! I really enjoy running and lifting in them! Great sound and comfortable!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Power Beats Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me these are the best headphones for running. My last set lasted over 3 years of using them everyday to run. They last through multiple races from 5k runs to marathons. Definitely helped me push through with great sound and always stayed put!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect Fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these PowerBeats Pro to replace my other headphones. I wanted some that would not fall off and these are The Perfect Fit. I am not readjusting them. They don’t slide off with sweat. The sound is Great. Battery life is also Great. So far no issues after having them for about a month. I am totally satisfied with these.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Absolutely the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable, long lasting and comfortable Worth every dollar plus the extra Apple care warranty is a plus and at a low affordable price

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love the lightweight design! Great Sound Quality!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these on Sale for 149.99. I liked them so well that I went back and got another pair for my grandson Christmas gift. They sound great and have slot of bass and midtones as well.. I love the way they feel while wearing them and they are so lightweight also. Battery lasts longer then my Bose. I wouldn’t pay the 259.99 though. They are worth buying!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent for any workout or day to day use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the quality of the headphones and sound. Other ear buds fall out, or sweat gets in between them and my ear and I’ll have to stop my workout to dry them off. That’s not the case with these Power Beats, they stay where I put them and make it though the most intense workouts. Even just watching Netflix they are nice for day to day. They don’t have noise cancelling, but for the purpose of these headphones that was not the main concern, and even without the noise canceling they seal well to where nothing can be heard when sound is playing. Over all best purchase of workout headphones I’ve ever had, that sometimes double over for regular casual use. You can even get an after market case off Amazon for $15 that goes over the battery case of the headphones. It’s sturdy and it’ll have a caribiner so you can have more options for easy access on your person.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 4 out of 5 stars

    A little hard on the ear but great battery

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hurts eat a little but best battery life ever. Better sound quality than air pod pro. I use both my AirPod pros and these. If I’m running or exercising these stay in better.

    I would recommend this to a friend