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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30040 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 645 Showing 12,881-12,900 of 30,042 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Charging

    Rated 2 out of 5 stars

    Great when they work, but inconsistent.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, the device switching is very convenient. Unfortunately they drop my Apple watch frequently and then refuse to pair. Charging is also hit or miss, and when they aren't charging they are discharging, so always a chance that they will not be charged at all. Overall: great idea, poor execution.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love my Powerbeats Pro x2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are about the best I have ever owned and I have owned a lot from BOSE to Samsung to Plantronics, etc. They never skip a beat with the music or phone calls. I like that they can used individually for phone calls. Fit is comfortable. I liked them so well that I purchased a second pair for my partner to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 3 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life - sound ok- Fit is very good. Ok

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound & Quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Beats by Dr. Dre - Powerbeats Pro Wireless Earphones for my wife and she loves the sound quality!

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 4 out of 5 stars

    Great bass and easy to connect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good pair of headphones, easy to connect and the bass is amazing. Like that is has the volume on both sides and that you can answer on both sides

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    Bad for calls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good for listening to music while you work out or go running but it sucks for calls ! People on the other end always complain to me that they can’t hear me so I’m guessing the mic is the issue , but otherwise are very comfortable compared to other wireless earphones I’ve had including the apple air pods.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Power Beats Pro.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Pair before… Loved them. Had to get another pair after I sold the First!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Way better than AirPods!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have my own pair this pair I purchased for my girlfriend, these kick the **** out of Apple’s AirPods!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    They don’t operate as described

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bottom line, they play music fine, they’re pretty good for phone calls although frequently people can’t understand me even though I make efforts to be in quiet environments when using them on a call. Often times when I put them in their case the left one gets fully charged and the right one receives no charge whatsoever. So when I am counting on them to be ready frequently they are not. I have checked the contacts on both the earpieces and the case. I’ve only had them for about 3 months or so. I take strides to keep them clean and to keep both ear pieces and the case in environments where they will not get damaged due to excess moisture, dirt, dust… The other issue with them is when using voice to text. More times than not, after I’ve said a couple of words, the voice to text just ceases to happen. Even though on the phone screen it still shows I am in voice to text mode and the little graphic on the phone screen is jumping around, but I have noticed that the graphic continues to jump around in dead silence. As if it’s picking up a lot of static somehow. I turn off voice to text and turn it on again. Then I will hear the little connection noise from the ear pieces. I will try to use voice to text and there is no recognition of my voice at all. Back to the case they go. Time to try again. Will they work this time? Maybe, maybe not it’s a roll of the dice. I wish I had time for this sort of thing. I’m not asking these things to do anything outside of their normal operational parameters. It’s really annoying! I am using an iPhone 11 Pro. I am taking into consideration the obvious decline in iPhone voice to text quality over the years. But that’s a whole new subject. I would not buy them again that is for sure. I would never recommend them. Unless of course all one would want to do is listen to music in which case they’re OK.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to wear and the battery lasts pretty much all day. I accidentally left the case open during the night and the buds were still charging. I was sure that the battery would have died, but surprisingly it wasn't. I would definitely recommend. I'm considering purchasing a second pair.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost one of my beats so I had to order more. The other one also still works. These powerbeats are so lightweight it barely feilike I'm wearing them. They also seem to last for days. They never fall out when I'm running or working out. These are perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best beats ever made!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to anyone that is looking for wireless earphones. These are great for on the go for things like the gym or hiking.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 1 out of 5 stars

    Beats Disappointment

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have heard nothing but amazing reviews so I gave these a try. Such a huge didappointment. Agter my 1st workout I brought them home and charged them. Was so impressed with the bass and sound, I thought my search was over. Next.morning I was back at the gym and the right ear bud just quit playing. I tried every troubleshooting tip they could offer and nothing worked. Buggest waste of money yet and will never try them again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Recommend them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless earphones you can buy . Please getting them on sale is a bonus. Very rich sound and clarity I would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the beat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice sound is clear and loud easy to function for calling

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Go with BEATS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These stuck to my ear which I love. They don’t fall out and the sound quality is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Father’s Day gift

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable, charge quick, have lasted some time now. My hubby loves them, he use them all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Very intuitive and comfortable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and pairs quickly. Love that they are easy to pause, unlike others I have owned.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it have a good sound well I recommend for anyone to like try

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    I’m enjoying them

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very comfortable and functional. They met my expectations.

    I would recommend this to a friend