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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30040 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 646 Showing 12,901-12,920 of 30,042 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    I’m enjoying them

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very comfortable and functional. They met my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are awesome, the sound quality is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes for a great gift!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this makes for a great gift for anyone! the navy color looks sleek on the powerbeats pro

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    A little disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the buds charge appropriately like they’re supposed to they are great but if they’re not seated in there exactly right, nothing more annoying than getting ready to work out for the day and realize the buds did not charge. They should make them a little better at seating in the pod to charge appropriately. Maybe have the small light on the device light up a different color to see you know you put them in correctly and that they’re going to charge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Workout Steady

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done! Was looking for earphones for my husband that would not fall out during a run or workout and so far we have had no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome Product - Clean & Clear Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these Beats by Dr. Dre (Powerbeats Pro). The sound is so clear and clean (when listening to my music and taking calls) and I love that they are secure in the ear, so I don’t have to worry about them falling out. The charging cases is very cool and easy to use. I also love how easy it is to connect to all my Apple products.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    5 Star

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great and has excellent range. I would definitely recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my beats very easy to connect and sound quality is great

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EarPods are y good and comfortable to use .flexible for talking and listening music

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Workout Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Breath and stay on your ears. Great charging case too.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good beats

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best things for working out, they stay in my ear and don’t fall out whenever I’m doing my ploy stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pressure!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice …. Love these !!! I also have them in red. I am definitely going to get some for my husband.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats by Dr Dre

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friend recommended it to me and I bought it.... I love it! Sound quality and ease of use is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds GOOD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds are great the case and fitting them in it stinks . Great sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Great sound only

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds great but connect wise it suck. It keep connecting to my other devices that i am not using.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats by Dre

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and clear audio for music and calls. Excellent price. Purchased on sale for 159.00 when regularly 250.00

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Poor connectivity and quality, worse support

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had several issues with these, I bought them in November 19 and brought back to Bestbuy February 20 for repairs. After 2 months: 1. Connectivity is terrible, at time one side works and the other doesn't. Drops connection. Always have do factory reset to manually connect. 2. Earbud issue - either earbud just stops working. At times not responsive and only get static. After 3 months: 3. Buttons - when no music i placing you can literally hear the shaking of the buttons. 4. Case and earbuds were no longer visible as a connectable Bluetooth device and stopped working all together. I originally brought them back 2/22 on a scheduled appointment with Geek Squad and after 30 minutes the tech couldn't figure out how to send back to apple, so I left. I brought them back on 2/28 and was finally able to have them sent off for repairs, however its been a week and they're still sitting at Bestbuy waiting to be shipped off....... For the amount of money that I spent I expected much better quality from this product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had another pair until dog chewed them up needed a replacement. Just what was expected great quality and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my mom and she absolutely loves them. She wears them everywhere and they don’t fall out at all.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best wireless ear buds i have owed!!! Go get you some!!!

    I would recommend this to a friend