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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 30005 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 658 Showing 13,141-13,160 of 30,004 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Still great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are still great even after being over a year old. I just wish apple could make a smaller case for them

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 4 out of 5 stars

    Comfortable and good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy to set up. Fits securely on ear; comfortable

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Dre Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not loud enough at top volumne otherwise they are hreat

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound system while playing music.very loud music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It works well as expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good. Microphone works very well. Not noise canceling and waterproof but water resistant. Good quality, I'm happy with them.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Poor connectivity and quality, worse support

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had several issues with these, I bought them in November 19 and brought back to Bestbuy February 20 for repairs. After 2 months: 1. Connectivity is terrible, at time one side works and the other doesn't. Drops connection. Always have do factory reset to manually connect. 2. Earbud issue - either earbud just stops working. At times not responsive and only get static. After 3 months: 3. Buttons - when no music i placing you can literally hear the shaking of the buttons. 4. Case and earbuds were no longer visible as a connectable Bluetooth device and stopped working all together. I originally brought them back 2/22 on a scheduled appointment with Geek Squad and after 30 minutes the tech couldn't figure out how to send back to apple, so I left. I brought them back on 2/28 and was finally able to have them sent off for repairs, however its been a week and they're still sitting at Bestbuy waiting to be shipped off....... For the amount of money that I spent I expected much better quality from this product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Beats Power pro and great quality! Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Love it. I had a hard time looking for headphones because they fall off but these were a good choice.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have small ears so everything falls off. These felt snug and comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great for active folk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a pair of ear buds for husband to use for hikes and runs, he prefers these bc they stay on.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Convenience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the beats and clarity , works well with laptop as well as iphone. Ear hurts sometimes from wearing them long as have glasses .

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product very good for gym and running in the park

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these, smooth listening, easy to recognize and pair with iphone etc.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fan of the Beats

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer no wires. These meets my standards. Great sound, quality, and craftsmanship. This is my third pair of Beats headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 1 out of 5 stars

    Very disapointed :(

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited to buy these, primarily for the fit, since I disliked the way the Air pods look, liked the sound quality but disliked that after 30 minutes, I hand to constantly push them back into my ears. After the first pair of Powerbeats Pro arrived and I put them in my ears, they felt secure and comfortable but the sound was extremely flat, hardly no base at all! I checked my settings, equalizer under iPhone Music to no avail. I could not believe how bad they sounded especially after the rave reviews I found everywhere. I put my Air pods back in, and it was night and day, the sound was rich and bass was good. I tried my Bose Quiet Control 30's on and they sounded like always, Great! I took them back to BestBuy for a return thinking it must be a defect. A few days later new ones arrived, put them on, same thing! Flat sound! I tried all the internet, changed the earpiece to the largest fitting, reset Powerbeats Pro and nothing! They sound terrible! Could BestBuy have a huge batch of defective Powerbeats Pro sitting in their warehouse? What am I missing with these over $240 and mostly great review headphones??

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My wife

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife had the beats that were connected and when I gave her these she didn’t look back to the old ones

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound and batteries last and long time

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Solid earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JBL is louder but these are better for working out in my opinion

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    No more mask

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great battery life. Great everything even though bestbuy still enforces masks. I online shop only

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound good. It 8s a good buy but not as good as apple buds.

    I would recommend this to a friend