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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 30006 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 685 Showing 13,681-13,700 of 30,005 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound minus the connection issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original release had less issues. However, for the comfort and quality sound, I can overlook having to replace them into the case to resolve the connection issue. My girlfriend and I have a pair each of the second releases and they both have the connection issue. Hopefully a new update with fix that.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Just what I Expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to get some earbuds that stay in place while I exercise, are comfortable, and have great sound! These fit perfectly and the ear loop can be adjusted to your fit! One thing I did not like is that sometimes it disconnects from Bluetooth or would turn off and on but it rarely happens! other than that, these have been great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves them. The sound is really clear .

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for working out because they stay in your ears better than AirPods do. The true wireless factor is also nice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and very good price. I enjoy using earphones for my daily workout’s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are exactly what I needed! The color is beautiful. They're great for work and working out!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buy them

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphone ever...the sound is very clear.....

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Comfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the color safe to work with sound is good as well

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never has an Apple product been this easy to sync to devices and work flawlessly. Stay put in ears as expected. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Beats the new AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer my wireless earphones to not only be secure but to also fit my ears. The AirPods were not a good fit for my ears so I like the fact that Dr. Dre included 3 different sizes to choose from. Sound quality is comparable and I like that it connects to Bluetooth as soon as I slip in one of the earphones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how you can use both or just one at a time, while one is charging. Pricey though, I returned it for a more affordable JBL.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love the quality of the sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't fall from your ears. Won't alert you, when you are away from your phone. My LG did, but they are excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Products and Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Customer Service and transparency, been a loyal Best Buy customer since the 1990's

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats headphones are the Alpha Omega!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Headphones ever! They’re probably the best I ever owned. I wish they had noise cancelling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Works well with Android

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound. Overall a good product. May disconnect at times if you have other devices connected to your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent to use on the GO easy to use and excellent battery life easy to charge and tangle free easy set up no hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t really give a review as I got these for a Christmas present early when they were in sale. But based internet he other reviews and my own personal experience with the older, wired beats sort headphones (which still work and are amazing), these could only be an improvement.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves these wireless earphones. You can't even tell that he has them on. Very comfortable he says.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Great product for anyone...especially if you have trouble keeping pods in your ear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Stay in ears

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay in my husbands ears unlike so many other styles and he likes the sound quality! Great gift!

    I would recommend this to a friend