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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 30008 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 719 Showing 14,361-14,380 of 30,007 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great headphones for runners!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. I bought it as a gift for my sister and she’s uses them every day for running. They’re great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, other than struggle to get them in ears sound is great and they don't fall out

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound for not being noise reduction and comes in nice colors.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I’d buy again

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this all the time for my walks And they have a pretty good battery life

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is pretty good, and the fit is fantastic. The only downsides to these on Apple devices is there is no EQ app, and it can be annoying using these when you have multiple devices. They will auto switch sometimes from my iPhone to my iPad without me wanting them to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was amazing I bought it by mistake it was a gift but I had to return it but overall I loved it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Beats wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is nice. I wish it was a bit more noise canceling but overall sound quality satisfying

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome EarPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far hands down these are the best ear pods I’ve had. So happy that I purchased them. Great sound and comfort

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Beatsfan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for using at the gym. Stays snug on my ears. Good sound. Battery life is forever.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product. Love the slim earpiece fits will. Wish they were priced a little less. But nice product overall.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the price; I purchased to use while working out and am glad I did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home & Office (and WFH)

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my wife for Christmas (early). She wanted something that she could use to listen to music wirelessly, and to quickly pause if she had to take one out to answer her desk phone. She wanted something with the over-the-ear hook design, so the iPod series were out. These have been great, in the office & at home. They've also been nice to have for getting in a couple miles of walking each day, and now for work from home (COVID19).

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Getting worse over time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I were to have written a review after the first week of use, I would’ve probably given 4, maybe even 5 stars. First, these headphones are not replacement for AirPods, but designed for working out. They do a great job of staying in place. However, the fit for actual sound piece is not great regardless of swapping for any of the other sizes. As a result, the noise isolation is less than stellar. Deal breaker? No. But here’s the real issue. Going into the second week of use I’ve encountered repeated issues with connectivity typically where one of the two ear pieces refuses to connect. I’ve had to “forget this device” and reconnect several times. Because of the connection is unreliable I cannot recommend these headphones as a good product, especially given the high price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought for my boyfriend for his birthday. He loves them! They are literally a new part of his ear lol

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Beats are a winner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the Beats for our son. He’s very active in sports and he loves them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay the beats 2 are way better but not bad at all

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great Improvement On The Original

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good improvement on the ergonomics and how these fit compared to some of the earlier Powerbeats models.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound this is a well engineered item. The shopping experience was very good at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for never getting caught up in your wires

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very expensive, but in my opinion you get use to the no wires very quickly and everyone likes the "B" branding which means Beats. Pro Tip: Clean only with dish soap & water; I ruined personally two sets of Beats headphones cleaning with chemicals (approx. $600 USD), I am on my third set & my third set told me how they found out I cleaned with alcohol and windex & asked me to not do that with this set, I agreed and so far its a match in heaven.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Powerbeats pro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for work out,good sound;very stable running,i love it

    I would recommend this to a friend