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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 30008 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 729 Showing 14,561-14,580 of 30,007 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    first impression

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after several hours of use I am happy with the quality compared to the older beats over the ear headphones. would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Overall good quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good but take a while to get confortable to. At first they hurt my ears but after a while they didn’t hurt.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Poor Connectivity and Terrible Support

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all these are pretty cool headsets, when they are working.. The issues i have had include: 1. Connectivity is terrible, at time one side works and the other doesn't. Drops connection. Always have to manually connect. 2. Earbud issue - either earbud just stops working. At times not responsive and only get static. 3. Buttons - when no music i placing you can literally hear the shaking of the buttons - irritating. The last but not least, the support - Be prepared to wait for over 20 days to have any issues checked. The apple genius bar does not work on these. You have to wait 5-7 days to get the shipping kit (even though they say 2 days - you would want to call in on the 3 day to remind them). Then the repair time is unknown so be ready to make other plans for your work out music. I'm on day 20 waiting just to see if they even received them back. So, these get a 1 star due to the fact that they cost $250 and have all these issue.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds excellent sound quality Bluetooth connectivity is in and out at the gym but superb sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Performance , clarity , convenience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Great performance headphones. Very convenient and handy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome sound quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Long battery life and rapid charging!

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Can't go wrong with Beats!!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still my go to headphones. Love the bass from these bad boys. Can't go wrong with Beats!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how they work excellent purchase the color looks like the picture everything looks great

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great, even for smaller ears!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these!! I have smaller ears and these stay on when others do not.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound quality, I highly recommend this product to Anyone who wants quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice Product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Brought them for a friend. No complaints. Awesome quality.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these, perfect for the gym and doing yardwork.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Worthwhile splurge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the prior version. Ear cuff snapped off. This is sturdier and eliminates the wire connecting the buds.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for getting a work out in. They stay in and will not fall out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The fitting is petfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is astounding. It's not too big for my ear. It fits nice and snug, even with a mask on.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    By far the best earbuds I’ve purchased

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds. Never fails me in my daily two hour workouts. Great at holding a charge.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    so far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, great sound. the only thing i don't like is there isn't an app for android to accompany the headphones

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing. I use them when I’m running and they never fall off..

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    High Hopes, Left Dissapointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given the reputation of Beats I expected crisp sound with decent bass but truly these were the opposite. I adjusted the ear bud to ensure a secure fit and headed to my workout. First I noticed even with a secure fit and music on I would clearly hear the conversations around me. So I turned up the volume. But by the end I nearly was at max volume and still was having trouble keeping out other noises. A portion of that I attribute to the poor sound quality. basically only treble, with hardly a hint of bass. I was disappointed needless to say. I have used galaxy buds, bose sport headphones, jaybird and even skullcandy and out of those these had the poorest sound. The ONLY redeeming quality is they did fit well over my ears and didn't move at all during my workout. I just wish they had better sound. For the price, I expected more and returned them the next day.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Dr. Dre Powerbeats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these - and they never fall off. I like these earbuds for running.

    I would recommend this to a friend