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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 30008 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 743 Showing 14,841-14,860 of 30,007 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just wonderful love the hands free

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had mine about 1 month they are great. Hands free great sound also wonderful to workout with.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    They work great for working out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These pro beats work great especially when working out they just won't come off and it's hungry

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great but short-lived

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and fit were great but software support is tedious and it stopped working after a year.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, works great with iPhone. Recommended to a friend already he bought one and loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for ur love one Christmas or birthday. Won’t fall out of ur ear for no reason

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect headphones for running. No cords to deal with. Quality and price are both good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good . .

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Beats!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dependable and durables! I have had no issues so far!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    beats

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT product going to buy another one good quality for the price very happy

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    My favorite!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love beats and now fully wireless!!! Small compact charging case and last long for listening!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a gift and she loves them!! Great sound and easy to use!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for working out and outdoor activities. Product and sound quality are great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy connection to Apple devices. Good sound but not overwhelming bass. Great for working out. Buy of on sale

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Power Beats

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound for the small size. Great for running & time required to charge is ok.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing I’m very clumpsy and because these wrap around I know that there always there.

    I would recommend this to a friend
  • Cons mentioned:
    Charging, Connection

    Rated 1 out of 5 stars

    Only work sporadically and then not at all.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm torn about this review because I truly love my Powerbeats Pro...when they work. Shortly after I got them, I had connectivity issues and one of them would charge only sporadically. I submitted to Apple for repair, but they only fixed the connectivity issue. They worked for about a week and then the left one stopped taking a charge. I gave them to the Geek Squad and they have had them for a over a month. No change to status at all. I can't imagine they are so backed up they haven't gotten to them. What would be the big deal with replacing the defective unit? Add to that, it's well past the 30 days return period so as of now I am out $186 dollars for defective merchandise. I'll think real hard before I shop with Best Buy again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    I love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love them. I drive 40 ton off-road end dump so I use mine all day.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Needs improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way it sounds but it does need improvement

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So perfect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them excellent sound and quality and don’t have to worry about dropping them so much ...:

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product very convenient for activities and the style is great.

    I would recommend this to a friend