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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30036 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 30,035 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Better than air-pods

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought a pair of air-pods for my commute in and out of the city on the train, and also the gym. While the air-pods have exceptional sound quality, they did not stay seated in my ears properly (I have slightly larger than average ears). This being said, I went back to BestBuy a few days later and returned the air-pods for these OUTSTANDING Beats. I was nervous because my past experience with beats wasn't the greatest, but as they are teamed with Apple to work seamlessly with Apple devices I decided to give them a go, and WOW. These headphones are the real deal. Great for the audiophile that wants the freedom to move around and not feel like your going to lose an ear-bud, or crash into something with those giant over-the-ear headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Great headphones for both general and athletic use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing headphones for anybody who listens to music often and for anyone who works out or listens to music while running. They have no issues staying in my ear, and they fit very well. They look really good, and it has a great battery life. I use them every day for a few hours and I don't need to recharge the charging case more than once a week, so expect great battery life, especially compared to Airpods. They pair just the same as Airpods, quickly, and effortlessly, and they connect and turn on as soon as you open the case and put them in your ear. No fussing with bluetooth settings, which is a huge bonus for me as an iPhone user. They are a bit expensive, but definitely worth it if you are going to be using these everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with my purchase. Use these for running and gym. They are comfortable, good sound and great battery life

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Not worth the money

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    *Primary use is gym and talking on the phone* I had the powerbeats3 (before Apple bought Beats) and they were the best workout and general use headphones i ever had. I was incredibly mad when they finally called it quits on me and the earpiece broke leaving me to get a new pair of headphones. So what was next? another pair of Powerbeats3 (apple as manufacturer) or try out these new Powerbeats Pro? Well, I'm screwed as an android user either way because both are made by Apple and preloaded with Apple software. I decided to go with the Powerbeats and let the complaints begin! First, you can buy Sony MX3's & Bose QC35's on sale for just as much if not maybe $20-$30 more than these (dont try and call me out on this because these prices were up last week on the BestBuy website). Though i wouldn't use those headphones at the gym, some people do, and when you compare tech and price point these fall incredibly short. Also worth pointing out those headphones carry a 15+ hour battery life. Second, whatever software is loaded wreaked, and continues to wreak, havoc on the streaming of my videos on my Galaxy s10+. Specifically this interferes with YouTube constantly. Regardless of the features, such as pausing the video when you take off one of the earpieces, this buffers and pauses the video constantly with no interference from me (the user). Third, as many people have complained, the charging case, while incredibly useful (when it works) is bulky and the earpieces don't always charge. Mine are less than a year old and i have had earpiece charging issues for the past 2 months. I went to the website, followed troubleshooting (cleaning, unpair, ect) and nope! still have issues charging. The light on the case used to light up when the pieces were in and charging (even if it was not plugged in) but now it doesnt. All that being said, i use these mostly for the gym and talking on the phone. People can hear me and the earpieces stay on about 98% of the time when working out. So when they work, they are great for what i bought them for, but now they are not reliable. AVOID - Just another unjustified, overpriced, Apple product programmed to die so you can spend more money. When these kick off i am going somewhere else.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Good earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and good looking earphones. The case is nice and it’s not too big or bulky. They stay out on my ears without hurting. The earbuds are comfortable as well. Good for using while doing activities.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Good sound, stays on during workouts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son who uses them all the time including during workouts. Says they sound great, have good battery life, and stay on no matter what. Took a little time to get them situated the first couple times he put them on.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Charging, Connection

    Rated 3 out of 5 stars

    Good sound & fit. Flaws in charging & connectivity

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the performance, fit, ease of connectivity to apple products. BUT... There are serious fatal flaws in charging and connectivity. I don't know if this is something that has been remedied in new models, but I really wish I had done some research, especially on Reddit and Apple forums, before I bought these. Just upgraded to a Jabra Elite 8 for these reasons, even though the Beats still work fine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Valerie

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Powerbeats Pro! The sound quality is great, connect to my devices easily, stay in place, and are comfortable to wear as well! I also bought a pair for two of my older grandsons and they too are loving them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    I love these hadphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using these headphones for quite some time now. They have excellent sound quality. I love the easy to use volume feature and song pause/playback, and my favorite part is using Siri. I use these for my daily run and they have never fallen out of my ears once. I also get extremely sweaty, have ran in pouring rain, and have not had any issues whatsoever when wet. Because I do my runs and walks alone and am female, I love the fact that if I feel unsafe at any time, I can activate Siri with my voice to call my spouse or emergency services without having to waste time trying to call on my watch-and that feature has never failed me once and the audio is crystal clear. That peace of mind alone makes these five stars for me!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd pair of beats and I love them. I’m a runner and they stay in place, sound great, and last a long time!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I ordered these. Have the Jabra elite sport headphones (love them) but these are better: Beats quality sound, comfortable, and really secure. A little expensive though.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds and fit! A little pricey, but I wore them on a 15 hour flight and the charge was great.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Nice beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are much more secure in my ear then the others that I have tried that would fall when i moved around. The con is they do get uncomfortable after some time, my ears start to hurt. I wear the smallest rubber pieces...because I have small ear holes. I gave it a 4 because they do get issues of static or breaking up....which from what I see any ear buds that aren't wired will experience disruptions whether 20 dollar buds or 200 buds. I believe the wireless buds that only has a wire from one bud to the other but doesnt have to be wired to the device....(overall bluetooth enabled through the phone) has better quality... Nonetheless they are pretty good buds. So I wouldn't say its a bad move to purchase these but there are some least costly ear buds with similar quality. Its really a matter of preference. Hope this helps

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Fine but not worth the money / brand name

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a tad uncomfortable but I guess that's to be expected given they are for working out / will never fall off. My big gripe is that fairly regularly one of them will fail to connect to bluetooth w/o multiple attempts. Other minor nit is the case design / how they fit in the charging slots is non intuitive. Even after owning them for a long time I still slot them in wrong the first time alot. Sound quality is great but ease of use is poor.,

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best earbud I ever had.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time my wife and I have bought Powebeats Pro Totally Wireless Earbuds. Very, very satisfied with this purchase: super clear sound, stays on your ear no matter what you do, and is super easy to connect to your device... And only one "but": Exactly after 3 years ( which is a very long time) of use my wife's and mine's right earbuds stop working. That's only one reason we replaced them for exactly the same sets.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Charging

    Rated 4 out of 5 stars

    Good not great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these headphones! I want to love them but so far I like them. They stay in better than my AirPod pro’s so that’s a huge plus and I love the color and fit when I finally do get them in. I struggled with getting them in at first and they don’t always stay in ear. I can hear the difference when I’m running and they become slightly dislodged. I also don’t like how careful you have to be when you’re putting them into the case to make sure that they’re both properly charging. Once I assumed since they were both in that all was good till I went back to use them and once was completely drained because it wasn’t “in” properly. The pins seem quite sensitive. Overall they’re good headphones and I prefer them to my AirPod pro’s but they’re not the best ever. Could just be me though

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality
    Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Best purchase of the year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and very easy to use. Just what i would expect with a Beats headphones, bass out the ace. You just can't stand in between the headphones and your phone, it loses connection easily.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Sound quality

    Rated 5 out of 5 stars

    Best wireless buds I’ve had so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are great, They connect to the phone very easy the sound is great the base sounds good I have no complaints the charge stays for quite a while I can watch easily two movies and have no issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    A runners must have

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re a runner you will absolutely appreciate the ear hooks! This is my second pair! To be clear nothing is wrong with the first pair, they’re my home earbuds and the blue ones are my work earbuds. I’ve also purchased Beat Fit pros and AirPod pros but they don’t compare to these. You can actually run and get sweaty and they will stay in your ears! No more readjusting your earbuds and pushing them back into your ears out of fear of them falling off! You can set them and forget it. They sound phenomenal too!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Father’s Day gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these as a Father’s Day gift for my dad. He loves them! The sound quality is great, battery life is amazing, and they stay in his ears. He loves them and uses them every chance he gets.

    I would recommend this to a friend