Customer Ratings & Reviews

Perfect devices, Thank for the sale also the agent give a good customer service

Wouldn’t recommend. They only lasted me a month. However they are open box so I guess you get what you pay for

I have always LOVED Beats products and I was dying to get my hands on these. Still learning some features, but I am so surprised that they even work with Bixby! Would definitely recommend these to anyone looking to get a pair of truly wireless headphones.

They fit nicely. The sound quality is good. No issues connecting to my samsung s21 ultra

I have always had problems keeping ear buds to stay in my ears. These are perfect. The sound is great. Easy to use

[Employee of bestbuy] My wife loves the headsets they get the job done right

Great...WHEN THEY WORK. They won't hold a charge, the headphones themselves or the case. I charge the case completely and go to use them and they never charged. I have been dealing with this for a year now and it hasn't gotten any better. I also can't get help from Best Buy as they state I have to go through Beats. When I get ahold of representatives with Beats, they tell me they can't do anything about it because they were purchased through Best Buy....these aren't cheap headphones and I can't get help. I feel like it has been nothing but a huge waste of my time and money.....very disappointed!!

Awesome....just awesome. The sound quality is impeccable. No more wire dangling around my neck. Comfortable earbud with crisp clean sound.

These sound great. However about 20% of the time one side doesn’t work. Sometimes you can reset them to make it work again. Most of the time you just have to wait a few hours for them both to work again. The previous version of these had no problems. They really messed these up by making them “true wireless.”

Perfect earphones for running outdoors. I never have to worry about losing them like some other earphones. The sound quality is excellent.

really excellent sound. occasionally I have some issues getting them to connect, but they've been great!

great for running and exercising but battery port on case has been turning green

I love these plus the price was great. It’s like the air pods but better. Amazing sound and bass plus the connivence of working out and then not falling out.

I really liked these. I like the over the ear approach instead of the dangling in the ear like the iPods. They work seamlessly with my MacBook Pro, Mac Mini, and iPhone. It would be nice if they automatically were able to switch between them by using some sort of context (i.e. the computer I happen to be logged on to at the time); however, switching between the devices is very easy. I am also hearing impaired and since I cannot wear my aides while where headphones - they provide a good clear crisp sound that while does not replace my aides, makes them useful.

They're nice overall. The case feels kinda cheap though.

Have had these for awhile and still in love! Great bass and overall sound. So much better than AirPods!

These are great for running. Very comfortable and sound is great. Can still hear the surroundings which for me is a positive for safety!

I was actually surprised about these I’m not a big fan of beats but decided to give these a try I use them for the gym and I’m glad I decided to buy them there a little pricey for what you get but beats usually always are

They are perfect for workouts and other activities but they are a little bit hard to put on and they hurt my ears the first time, after that I got used to them.

Since I bought the beats it has been the greatest thing I have ever bought. They are perfect for when I go running and I can have both of them on and still hear the outside noise to my discretion. I can answered calls and they fit just great.