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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 30010 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 939 Showing 18,761-18,780 of 30,009 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    ❤️❤️❤️

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has enjoyed these more than her AirPods. Much more battery life, and a greater degree sound quality,

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Good earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Fit well. Telephone quality is good and I appreciate the hooks that keep them from falling out of your ears (unlike airpods).

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Fit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade to my older Generation Device. It was just enough of a change to pull the trigger on a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love these beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love em. I do road cycling/olympic weightlifting. They never fall out. Great sound and nice look. Excellent call quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the AirPod Pros

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had AirPods Pro before this and let me tell you, this is 100% a better product! I guess if I had to say something negative about this product, the case is a bit large.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sounds great, but apparently not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great but after about 5 minutes it starts to irritate my ears as it sits there. I tried all different sizes of ear pieces and no change in how comfortable they are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service at best buy and I have Been using them for a month and they’re the best to workout with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set of headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I bought a refurbished one earlier and it started giving me static within a few weeks. This one has been flawless so far and then range is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    More Hype than Performance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had these for about 4 hours before I returned them. My wife told me that there was a strange noise coming through the headset to her. We were both using iPhone XRs. The in-ear Beats products and I have always had issues. The sound was good, but should have been better. I also had a hard time getting them to fit in my ear. The Jaybird Vista sounds better and is customizable. The Sony WF1000XM3 is what I went with. If one cannot get a good seal in the ear, no headphones are any good.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They look really stupid but the sound quality, noise cancellation and the fit make up for it. Best on the market for working out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great sound!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, the ear attachments could be smaller for my teenage daughter....she says they hurt her ears after a while. Great sound, just a lil pricey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying to run using my wife’s AirPods, I realized they weren’t going to work. These are the next best thing if you plan on using them for working out. Easy pairing and communication. Auto-play when you put them in is a great feature too.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Questionable Quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these earphones in September 2019 and around Mid October, the reliability of connectivity stop working. One earphone would work, then the opposite earphone you would hear nothing. I immediately called Apple and the support person stated he would send me a box and return them for repairs. But, shortly after that phone call, I was able to get the earphones working. Apple never sent the box and I never followed back up with Apple because they seemed to working fine. As time went by, I would never know when the earphones would work or not. Again, I called Apple on 1/6/2020 and the support stated that he will send me a box for return. I asked, what I'm going to listen to? I suggested they just send me a new set and I will send the old ones when I get the new ones. Apple support stated, I can give them my credit card number and they will send a new set out and when they received the old ones, they will not charge my Credit Card. I declined leaving my credit card number, because. like they don't trust me to get the old ones returned, I don't trust them with my credit card number. So I'm waiting on the box, so I can return these High Dollar, unreliable earphones. I have owned several Beats head phones, these are the worst and most unreliable. I can remember better customer service from Beats, but like everything else in life, it's all about money and customer service comes second.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Fantastic headphones!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for all activities. Stay in your ears good and good for noise cancelling too!

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Worst product ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within two months the right ear bud stop working. I sent to Apple and they claimed it wasn't defective since water got into it. Funny since they are supposed to be for working out. They refused to fix and sent back. Thus I only have one functioning ear bud. And almost every time I use them I have to spend time trying to pair them to my phone. A horrible product. Buyer beware!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Bears pro Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound sometimes the connection acts up but overall good product. I sweat a lot when I run so far they haven’t failed on the sweat resistant part which is an issue I had with older models of this brand. So far I’m happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerbeats Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for someone on the go or just working these are great ! hands free, you can speak to text, email, or just make a call.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality, battery life, and color. They are great to wear while working out and lounging around. Charging case is awesome too!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Comfortable AF

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the corded ones first and then these. They NEVER fall out my ears and they are loud! Well worth the money.

    I would recommend this to a friend
  • Cons mentioned:
    Charging, Connection

    Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had two pairs and both and junk. They either don’t charge in the case or they don’t connect to ny phone. I’ve brought my current pair to the Apple store three times and they’ve been sent away all three times to be “fixed”…..they come back in the same condition.

    No, I would not recommend this to a friend